Reliable Appliance Repairs for a Hassle-Free Experience
Who we are
First Step Clinic is a trusted healthcare facility serving the Marshalswick, St. Albans, and surrounding areas. We specialize in providing comprehensive care for the entire body, with a special focus on foot and ankle health. Our team of experienced professionals treat patients of all ages, from infants and children to adults and seniors.
What sets us apart
At First Step Clinic, we believe in providing personalized and compassionate care. Our team takes the time to understand each patient's unique needs and concerns, customizing treatment plans for optimal results. We work in collaboration with primary care physicians and other specialists to ensure each patient receives the highest quality care.
Our services
Our extensive range of services includes:
- Osteopathy: Manual therapy and rehabilitation for pain relief and improved mobility.
- Orthotics: Custom-made arch supports and insoles to correct foot and ankle problems.
- Podiatry: Diagnosis and treatment of foot and ankle conditions, such as plantar fasciitis and bunions.
- Chiropody: Professional foot care for nail care, fungal infections, and other foot ailments.
- BioMechanics: Analysis of movement patterns to identify and correct biomechanical imbalances.
- Diabetic Assessments: Specialized care for patients with diabetes to prevent foot complications.
- Ultrasound: Non-invasive imaging for diagnosing foot and ankle injuries.
- Sports Therapy: Rehabilitation and prevention of sports-related injuries.
Our team
Our team of experienced and qualified practitioners is dedicated to providing compassionate and effective care. All our practitioners are registered with relevant healthcare organizations and are members of professional associations.
Our commitment
First Step Clinic is committed to providing accessible and affordable healthcare to our patients. We offer flexible scheduling and affordable payment options to suit your needs. We believe healthcare should be accessible to everyone, and we strive to create a welcoming and comfortable environment for our patients.
Cleanliness and Professionalism
Reviews praise the cleanliness of the First Step clinic, with one reviewer noting that it is "spotlessly clean". The professionalism of the staff, particularly Sue Edwards, is also highlighted, with reviewers using phrases such as "first-class podiatrist", "fantastic and professional service", and "extremely professional service".
Effective Treatment
Several reviewers have reported positive outcomes from their treatments, including successful management of back pain, prevention of infection, and effective treatment of infected nails. One reviewer noted that the podiatrist was able to find the root of the problem and work on it, and another praised the follow-up appointments that ensured their back pain remained under control.
Positive Experience for All Ages
The clinic has been praised for its ability to accommodate patients of all ages, with one reviewer taking their 10-month-old baby to an appointment and feeling reassured by the experience.
Criticisms
One reviewer was dissatisfied with their experience, feeling that their appointment was rushed and that they did not receive a thorough examination or effective treatment. They were disappointed with the lack of resolution to their issue and felt that the cost was not justified.
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