Trust Jhoots Pharmacy for all your healthcare needs
Jhoots Pharmacy is an award-winning independent community pharmacy chain, dedicated to providing an efficient and reliable service to our patients, customers, and clients. We take pride in giving each individual the time and attention they deserve, tailoring our services to meet their unique requirements. Our staff are the heart of our business, and we invest heavily in their training and development to ensure an excellent customer experience.
We offer a full range of Essential, Advanced, and Enhanced NHS Services as operated by the Local Commissioners. Our comprehensive services include Blood Pressure Monitoring, Emergency Hormonal Contraception, Medicine Use Reviews, Medicines Advice for Residential and Nursing Homes, Minor Ailment Medicines Service, Monitored Dosage System, New Medicine Service, NHS Electronic Prescription Service, Pregnancy Testing, Repeat Dispensing, and Returned Medication, as well as Smoking Cessation.
Our Commitment to Quality
At Jhoots Pharmacy, we are committed to delivering exceptional quality in every aspect of our service. We strive to provide accurate and timely dispensing of prescriptions, ensuring that our patients receive the best possible care. Our dedicated team of professionals is dedicated to ensuring that our patients are treated with respect, dignity, and compassion.
Our Services
We understand that managing your healthcare can be challenging, which is why we offer a range of services designed to make your life easier. Our Minor Illness Product Guide provides valuable information on how to manage common ailments, while our Pharmacy Branch Locator enables you to find your nearest Jhoots Pharmacy branch. We also offer a convenient Repeat Prescription service, allowing you to request your repeat prescription from your local surgery and have it collected by us, ready for when you need it.
Poor Service and Experience
Multiple reviewers have expressed dissatisfaction with the service provided by Jhoots Pharmacy, citing issues such as long wait times, unhelpful staff, and poor communication. Some reviewers have reported being given someone else's medication, while others have experienced difficulties in obtaining their prescriptions.
Staffing Issues
Several reviewers have commented on the lack of qualified pharmacists on site, with some branches only having one assistant who is overwhelmed with work. This has led to a significant backlog in prescription fulfillment and poor customer service.
Communication Breakdown
Reviewers have reported difficulty in getting through to the pharmacy by phone, with some stating that their calls are not answered or that they are told that the pharmacy has not received their prescription.
Overpricing and Exploitation
Some reviewers have expressed outrage at the high prices charged by Jhoots Pharmacy, particularly during a national crisis. They feel that the pharmacy is taking advantage of customers' desperation and charging exorbitant prices for essential medication.
Poor Recruitment and HR Practices
One reviewer had a negative experience during a job interview, citing rudeness and disrespect from the staff. This has led to concerns about the pharmacy's recruitment and HR practices.
Cleanliness and Hygiene
One reviewer has expressed concern about the cleanliness and hygiene of the Brookmans Park branch, stating that the shop smelled of body odor and the staff appeared unkempt.
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