Business Details
12 Years
experience
Trusted Loan Servicing Solutions for Real Estate Finance
We are a specialist asset servicing platform dedicated to delivering high-quality loan servicing solutions within the real estate sector. Established in 2014, our technology-led approach combines institutional-grade infrastructure with a flexible, client-centric operating model. Our team brings over 40 years of collective experience in residential mortgage and commercial real estate finance, serving clients ranging from specialist banks and investment funds to housebuilders and FinTechs. We provide bespoke servicing models including fully outsourced, white-labelled, and light-touch options, alongside standby servicing for business continuity and forensic portfolio audit services.Our unique proposition lies in blending advanced automation with personalized engagement to enhance borrower experiences and optimize portfolio performance for lenders. As an independent servicer, we prioritize proactive communication and tailored solutions to support clients in navigating complex regulatory and operational challenges.
Services
Residential Mortgage Servicing
Standby Servicing
Debt Purchase
Portfolio Audit
Loan Administration
Details
- Year established: 2014
Highlights and features
- We offer a technology-first approach to loan servicing with automated systems and personalized borrower engagement
- Our servicing team has over 40 years of combined experience in real estate finance
- We provide flexible servicing models to suit different business requirements
- We operate a robust loan management and proprietary reporting platform
- We offer bespoke forbearance options for delinquent loans with dedicated special servicing
Services
Residential Mortgage Servicing
Our residential mortgage servicing provides comprehensive loan management for both performing and non-performing portfolios. Using automated systems and personalized communication, we manage borrower interactions throughout the loan lifecycle. Our services include payment processing, delinquency management, and regulatory compliance for shared equity mortgages, shared ownership, and affordable housing schemes.
Standby Servicing
We offer three standby servicing packages to ensure business continuity for lenders. Cold standby maintains basic readiness for low-risk scenarios, warm standby provides enhanced preparedness for moderate risks, while hot standby ensures immediate service transition when required. This service is essential for institutional investors and securitisation vehicles requiring operational resilience.
Debt Purchase
As part of a real estate finance group with transaction experience, we assist in purchasing asset-backed real estate portfolios. Our team provides portfolio evaluation and acquisition support for both performing and non-performing loans, helping lenders release tied-up capital and manage their asset portfolios more effectively.
Portfolio Audit
Our comprehensive portfolio audit service offers forensic analysis of loan portfolios through data cleansing, performance grading, and analytics. Using robust scoring methodologies, we assess portfolio health for transactions involving shared equity mortgages, equity release products, and commercial real estate loans to maximize transaction value.
Loan Administration
We provide end-to-end loan administration services with detailed reporting and analytics. Our proprietary systems deliver real-time portfolio insights through data visualization tools, enabling lenders to monitor performance metrics and make data-driven decisions about their real estate loan portfolios.
Questions
What loan servicing solutions do you offer?
We provide residential mortgage servicing, commercial real estate loan servicing, special servicing for delinquent loans, and standby servicing options for business continuity.
How do you handle portfolio audits?
Our due diligence team conducts comprehensive audits using data cleansing, performance grading, and analytics to assess portfolio health for transaction purposes.
What makes your servicing approach unique?
We combine technology-driven automation with personalized borrower engagement, offering flexible servicing models and bespoke forbearance solutions tailored to client needs.
What experience do you have in the industry?
Established in 2014, our team has over 40 years combined experience in real estate finance, with specialist expertise in complex residential mortgage and commercial loan servicing.
