We're not Number 1, You Are!
Mahoney Gray is a prominent letting agency based in Chorley, Lancashire, renowned for delivering exceptional independent lettings and estate agency services. Guided by a strong desire to serve clients, we prioritize transparency, care, and client-centricity, making us a trusted partner in the local community.
Our Vision
We are committed to empowering landlords and tenants by connecting them with the right properties and fostering a thriving real estate ecosystem. Our experienced team combines extensive local knowledge with a deep understanding of the ever-changing tenancy laws and government regulations to provide unparalleled guidance and support.
Our Values
At Mahoney Gray, we adhere to the following core values:
- Integrity: We operate with honesty, transparency, and accountability in everything we do.
- Professionalism: Our talented staff are dedicated to delivering exceptional customer service, upholding the highest standards of professionalism.
- Client-Centricity: We prioritize understanding our clients' needs and providing tailored solutions that meet their unique requirements.
- Local Expertise: Our deep understanding of the local market and property landscape allows us to provide valuable insights and assistance.
Our Services
Our comprehensive range of services includes:
- Property Letting: Matching landlords with quality tenants and ensuring a smooth and efficient rental process.
- Tenant Representation: Advocacy and support for tenants throughout the tenancy, ensuring their rights are protected.
- Property Valuation: Accurate and reliable property valuations to assist clients in buying, selling, or letting their properties.
- Property Management: Comprehensive management services for landlords, including rent collection, tenant screening, and property maintenance.
Our Philosophy
We firmly believe that our clients are at the heart of our success. We strive to make the process of letting or buying a property as seamless and stress-free as possible. Our experienced team works collaboratively with clients, understanding their needs and providing tailored solutions.
Excellent Service and Professionalism
The majority of reviewers have praised the company for its excellent service, professionalism, and responsiveness. Many have mentioned the team's helpfulness, approachability, and dedication to resolving issues quickly. Several reviewers have also commended individual team members, such as Julie, Simon, and Madison, for their exceptional service.
Positive Experiences
Reviewers have shared their positive experiences with the company, stating that they were kept informed throughout the process, and that any issues were promptly addressed. The reviews highlight the company's ability to find properties quickly, and its efficient handling of applications, credit checks, and guarantor checks.
Responsive and Helpful Team
The team's responsiveness and helpfulness have been frequently mentioned, with reviewers appreciating the quick responses to their queries and the team's willingness to resolve issues promptly.
Reasonable Fees
Some reviewers have also mentioned that the company's fees are reasonable and competitive.
Critical Review
However, one reviewer had a negative experience, feeling that they were misled about the availability of a property and were made to feel like "second-class citizens."
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