Transform Your Home with our Exceptional PVC Solutions
At PVC Window Warehouse, we pride ourselves on being the leading suppliers of high-quality PVC windows, doors, and double glazing solutions across the North-West region. Based in Derry/Londonderry, our team of experts has been catering to the needs of homeowners, trade fitters, and small builders for over 30 years. We take immense pride in our ability to provide a vast range of styles and colours to suit every taste and requirement.
Our commitment to excellence is reflected in our extensive product range, which includes PVC windows, doors, French doors, patio doors, shaped windows, and more. We source our products from market-leading manufacturers, ensuring that our customers receive the best possible quality and reliability. Our team of skilled engineers takes care of the installation process, providing a professional and seamless experience for our clients.
Our Services
Our comprehensive range of services is designed to cater to every aspect of PVC window and door requirements. From supply to installation, we offer a one-stop solution for all your needs. Our services include:
- Supply of PVC windows and doors from leading manufacturers
- Professional installation by our team of skilled engineers
- 15-year guarantee on all frames and glass
- 1-year guarantee on all ironmongery
- Expert advice and consultation to help you choose the right products for your needs
Why Choose Us?
At PVC Window Warehouse, we believe in building long-term relationships with our customers. Our commitment to excellence, professionalism, and customer satisfaction sets us apart from the competition. Here are just a few reasons why you should choose us:
- Professional fitting by our team of skilled engineers
- 15-year guarantee on all frames and glass
- 1-year guarantee on all ironmongery
- Experienced team with over 30 years of collective experience
- Wide range of products and accessories to suit every taste and requirement
Store Reviews for PVC Window Warehouse
Introduction
The PVC Window Warehouse is a company that specializes in the installation of windows and doors. In this summary, we will look at some of the customer reviews for the store.
Negative Reviews
Poor Customer Service
One customer, Marcus Bustrin, had a negative experience with the store. He was waiting for a quote for new windows and doors, but due to a damaged door, he decided to replace it elsewhere. When he returned to the store for the windows, he was met with upset and offense. The store seemed more interested in selling a full set of windows and doors rather than just windows.
Another customer, Paul Faulkner, had a poor experience when trying to book an appointment. He was left to ring the store for information about the staff availability, and it seemed that they were not keeping him updated on the situation.
Finally, Mark McFadden reported that he wasted his time with the store. He found that there was a lack of follow-up, and his emails, phone calls, and website queries were not responded to.
Positive Reviews
Excellent Customer Service
On the other hand, there are several positive reviews. Michaela Beaumont had a great experience with the store, finding the staff to be friendly and helpful. She praised the customer service, which was 100% to her satisfaction.
Gavin McShane also had a positive experience with the store. He described the business as very professional, and he was impressed with the communication throughout the process. The staff went out of their way to help him, and he was pleased with the quality of the windows and doors.
Charmaine Moore was also very happy with the service she received. She had three new external doors fitted, and she found the staff to be professional, friendly, and very helpful. She would highly recommend the store to others.
Finally, Brendan Molloy was impressed with the service provided by Angela. He found her to be knowledgeable, detailed, and very giving of her time.
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