Buy with confidence, fitting guaranteed!
Blackcircles.com is the UK's leading online tyre retailer, pioneering the way motorists buy tyres online since 2001. With over 2,200 garages across the UK, we're committed to providing our customers with the highest quality of service and the latest tyre models. Our extensive catalogue features a wide selection of tyres for every type of UK vehicle, including car, van, EV, SUV, 4x4, and caravan tyres.
Our Services
At Blackcircles.com, we understand that every car owner has their own driving style and tyre requirements. That's why we offer a vast array of different car tyres to meet the eclectic needs of our customers. Our team of experts endeavours to provide our customers with the latest tyre models, ensuring there's always a relevant tyre for you in our catalogue. With over 2,200 tyre fitting centres nationwide, you can book your tyre fitting at a garage close to you, at a date and time that suits your schedule.
How it Works
Choose your tyres online from our extensive catalogue, select a tyre fitter and fitting time that suits you, and pay securely online. We'll deliver your tyres to your local garage in time for your fitting appointment. Our team works hard to ensure your tyres will be waiting for you when you turn up for your appointment. With our Lifetime Guarantee on all car, van, and SUV tyres, you can have peace of mind knowing you're covered in case anything goes wrong.
Why Choose Blackcircles.com
With over 2 million customers served and a rating of 4.5 out of 5 based on over 151,000 reviews, we're proud to be the UK's leading online tyre retailer. We've been named Best Online Tyre Retailer by Auto Express for the 10th year, and we're committed to providing our customers with the highest quality of service. Our extensive network of independently owned garages and tyre fitting centres ensures that there's always a tyre shop and tyre fitting centre near you.
Frequently Asked Questions
We understand that our customers may have questions about tyres and tyre maintenance. That's why we've provided answers to some of the most frequently asked questions, including how to check your tyre pressure, how to check your tyre tread, when to check your tyre pressure, and more.
Incompetence and Customer Frustration
The reviews presented here highlight a pattern of incompetence, unprofessionalism, and a lack of consideration for customer satisfaction experienced by customers of Blackcircles. The reviewers share their stories of frustration and disappointment with the company's service, citing poor communication, lack of organization, and disappointing outcomes.
One reviewer booked an appointment, only to receive a last-minute email cancelling the booking, and experienced multiple rescheduling incidents, eventually having to change the location and time of the appointment. Another reviewer had a missed scheduled appointment without any communication, and was unable to obtain a response from the company's support channels.
A third reviewer had an awful experience, reporting lost tyres, lack of proof of postage, and delayed refunds. A fourth reviewer had orders delayed, with no communication or apology, and was left stranded without a solution.
These reviews demonstrate a recurring theme of poor service, emphasizing the need for improvement in customer responsiveness, communication, and organizational skills.
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