Greetings from Pronto, one of South Wales's most esteemed entities in the realm of car and van rental. Our home is in Caerphilly, a location that allows us to serve Newport, Cardiff, and the Valleys with utmost ease and efficiency. At Pronto, we are committed to providing top-notch services at affordable prices, sans any hidden charges that are often associated with larger firms. Our insurance, recovery, and generous mileage allowances make us a reliable choice for flexible and uncomplicated pick-up-and-go hire. Whether you are looking for short-term or long-term rental, Pronto is your one-stop solution. Explore our wide range of vehicles online or get in touch with us directly for the best deals.
Vehicle Services: Going the Extra Mile
At Pronto, we offer more than just van hire. Our services extend to hiring cars, people carriers, minibuses, and the latest luxury motorhomes. Our comprehensive insurance cover, breakdown and recovery, secure parking, car valeting, and body shop repairs, servicing and MOT's are just a few of the offerings that set us apart from the rest. We take pride in our rich history but are constantly innovating and updating our fleet to provide our customers with the best possible experience.
Car, Van Hire near Cardiff: Serving South Wales with Distinction
Pronto is proud to serve South Wales, offering car and van hire in Cardiff, Newport, Pontypool, Pontypridd, Merthyr Tydfil, Aberdare, Tonypandy, Porth, Abercynon, Bargoed, Blackwood, Mountain Ash, Treharris, Pontypridd, Abergoed, Ystrad Mynach, Llanbradach, Bedwas, Pontyclun, Radyr, Nantgarw, Machen, Risca, Newbridge, and Pontprennau. Whether you need a van for a day or a car for a month, our services are available to cater to your needs, 7 days a week.
Pronto Through the Ages: A Journey of Growth and Innovation
Pronto's journey began in 1989 when Paul Stephens started the business with a single van. Over the years, Pronto grew to become one of the largest privately owned vehicle hire businesses in South Wales. In 2000, the company moved from Western to Pontygwindy Industrial estate in Caerphilly, where it continues to operate today. Locals will recognise the famous PRONTO vans driving around Cardiff and Newport, up the valleys and back and forth down the M4. Alongside the commercial vehicles, Paul built up the leisure side of the business, focusing on luxury motorhomes. Today, Pronto Motorhomes is a well-established entity, offering a fantastic line-up of luxury motorhomes for hire.
In 2015, after twenty-six years at the helm, Paul decided to retire and pass the baton to the capable hands of the current management team. Under their leadership, Pronto continues to uphold its commitment to providing high-quality services and a diverse range of vehicles to meet the ever-evolving needs of its customers.
Strengths
The majority of reviewers have had excellent experiences with Pronto Motorhome Hire. They praise the customer service, stating that staff are helpful, friendly, and quick to respond to any issues that may arise. The rental vehicles are well-maintained, clean, and up-to-date. Many reviewers have also appreciated the flexibility and problem-solving skills of the staff, particularly in the event of any technical issues.
Weaknesses
However, two reviewers have had disappointing experiences. One reviewer experienced poor service and had to return a van due to mechanical issues, while the other reviewer was not provided with a van at all, despite having reserved one. These issues highlight the importance of accurate communication and reliable service.
Conclusion
Overall, the majority of reviewers have had positive experiences with Pronto Motorhome Hire, citing excellent customer service, well-maintained vehicles, and helpful staff. While there were some negative comments, these were isolated incidents and the company appears to strive for excellence in their services.
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