Business Details
15 Years
experience
Premium Gifts & Homeware in Cardiff Bay
Zia Boutique was founded in 2011 by Becky, a graduate of Fashion Design, with a vision to create a unique retail space in Cardiff Bay. Over 13 years, we've curated an eclectic mix of gifts, homeware, and accessories, prioritising carefully selected products that balance quality and affordability. Our focus on exceptional customer service remains central, with staff dedicated to providing knowledgeable assistance and thoughtful gift-wrapping. Located at Mermaid Quay, we combine physical retail expertise with online operations, offering nationwide delivery and click-and-collect services. The boutique's intimate setting allows us to maintain personal connections with customers while responding to evolving trends in gift-giving and home decor.Through regular inventory updates and collaboration with established brands like Joma Jewellery, we ensure diverse product offerings that cater to both local patrons and visiting tourists. Our commitment to maintaining reasonable pricing has made us a trusted destination for special occasion purchases. Customer testimonials consistently highlight our staff's approachability and the discovery of unique items on each visit. The business maintains operational transparency through multiple communication channels and participates in local tourism initiatives. Blog content creation demonstrates our engagement with Cardiff Bay's cultural landscape while reinforcing brand authority in regional retail.
Services
Jewellery Sales
Online Gift Shop
Homeware Selection
Gift Packaging
Cardiff Bay Retail
Details
- Year established: 2011
Highlights and features
- We offer a carefully curated selection of gifts and homeware products
- Our team provides personalised assistance with over 13 years' retail experience
- We maintain consistent stock updates across multiple product categories
- We operate physical retail space alongside nationwide delivery options
- We specialise in Welsh gifts and regional souvenir selection
What people say
Wide variety of choice
Lovely store manager
Reasonably priced
Never leave empty handed
Beautifully packaged purchases
Services
Jewellery Sales
We specialise in contemporary jewellery collections featuring silver and gold-plated items. Our inventory includes branded collections from Joma Jewellery alongside unique designer pieces. Each item receives careful presentation to highlight craftsmanship and material quality.
Online Gift Shop
Our digital platform offers nationwide access to curated gift selections. Orders receive prompt processing with First Class Royal Mail delivery options. We maintain stock visibility and provide special delivery arrangements upon request.
Homeware Selection
We curate functional and decorative home accessories including candles, ceramic items, and light features. Our collection balances practicality with aesthetic appeal, focusing on contemporary design trends and quality materials.
Gift Packaging
All purchases receive professional wrapping with attention to visual appeal. We provide complimentary packaging services that enhance gift presentation value. This service maintains consistency across both in-store and online orders.
People
Becky
Owner
Becky established Zia Boutique in 2011 following her Fashion Design degree. She curates all product selections and manages daily operations, maintaining personal involvement in customer service and inventory management.
Questions
What gift options are available for Welsh-themed purchases?
We offer dedicated Welsh Gifts collections including language cards, dragon motifs, and daffodil-themed items.
Can I collect purchases in person?
Yes, we provide click-and-collect from our Cardiff Bay store. Select 'Pick Up' during checkout.
How quickly are online orders dispatched?
Orders typically dispatch within 2-4 working days via Royal Mail First Class service.
Do you offer gift vouchers?
Physical and electronic gift vouchers are available for purchase through our store.
What payment methods do you accept?
We accept major credit/debit cards through our secure online payment system and in-store.
Are your products suitable for special occasions?
Our inventory includes occasion-specific items for birthdays, weddings, and seasonal celebrations.