About Us
Budget Windows, based in St Albans, has been a leading home improvement specialist in the Hertfordshire and London regions for over two decades. We take pride in offering exceptional products, installations, and customer service at competitive prices.
Our Expertise
Our skilled team has over 30 years of experience in all aspects of home improvement, specializing in:
- Windows: A wide range of stunning windows featuring advanced security hardware and thermal technology.
- Doors: A diverse selection of doors catering to various purposes, enhancing your home's functionality and aesthetics.
- Glazed Extensions: Create additional living space with warm and secure conservatories or orangeries.
Tailored Solutions
We understand every home and project is unique. Our dedicated design team will work closely with you to understand your individual needs and preferences, creating tailored solutions that exceed your expectations.
Quality & Affordability
At Budget Windows, we believe that quality products and exceptional service shouldn't come at an exorbitant cost. Our commitment to competitive pricing ensures that everyone can achieve their dream home improvements without breaking the bank.
Exceptional Customer Care
From initial enquiry through project completion, we are dedicated to exceeding your expectations. Our team is responsive, helpful, and committed to providing excellent customer service every step of the way.
Get a Quote Today
Contact us today for a free, no-obligation quote for your home improvement needs. Our team will be happy to discuss your vision, assess your requirements, and provide a transparent and competitive quote.
Company Performance and Customer Experience
This section summarizes the performance of Budget Windows and the customer experience based on the reviews.
Financial Issues and Safety Concerns
Multiple customers have reported financial losses, including being owed large sums of money (up to 20,000) for services not rendered or refunds not provided. Additionally, there have been reports of unsafe scaffolding left around customers' homes, posing a serious safety risk.
Communication Breakdowns
Several customers have experienced communication breakdowns, with the company failing to respond to queries, provide updates, or fulfill promises. Some customers have been left with uninstalled products and no clear resolution.
Positive Experiences
On the other hand, some customers have reported positive experiences with Budget Windows, praising the knowledge and helpfulness of certain staff members (Bryan, Liam, and Ben). These customers have reported satisfactory installations, good quality products, and effective resolution of minor issues.
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