A Family-Run Business Delivering Exceptional Cleaning & Hygiene Solutions
Hammonds Hygiene Solutions Ltd has been a trusted name in cleaning and hygiene supplies for over 20 years. Family-run and operating from our central warehouse in Leicester, we proudly serve businesses and organisations throughout the United Kingdom.
Our Expertise
We understand the vital importance of effective cleaning and hygiene in maintaining a healthy and productive environment. Our comprehensive range of products and services are designed to cater to the diverse needs of our customers. We offer:
Comprehensive Product Range
From paper products and wipes to advanced cleaning chemicals and hygiene solutions, we stock over 2,000 quality products across multiple categories.
Exceptional Customer Support
Our dedicated team is committed to providing exceptional customer service. We offer:
- Free next-day delivery of all cleaning products
- Detailed product training and COSHH support
- Multiple delivery frequencies to meet your unique requirements
- Competitive volume discounts to further enhance your savings
- Friendly and efficient ordering and payment options both over the phone and online.
Tailored Solutions
While our extensive product range covers most cleaning and hygiene needs, we understand that every business has specific requirements. We offer:
- Bespoke quotation services for non-catalogue items
- Dedicated account managers to provide personalized support
- Flexible warehousing and collection options to cater to your individual needs.
Commitment to Quality
We are committed to providing our customers with high-quality products and exceptional service. We partner with trusted manufacturers and adhere to rigorous industry standards to ensure product efficacy and safety.
Contact Us Today
For unparalleled customer service, comprehensive product range, and competitive prices, choose Hammonds Hygiene Solutions Ltd. Contact us today to discuss your specific needs and discover how we can become your reliable partner in creating a healthier and more productive environment.
Delivery and Quality of Service
Hammonds' delivery drivers have received praise for being friendly and helpful, with some customers even mentioning that they would recommend the company based on this alone. However, there have been instances of drivers being unhelpful, with some customers being left to unload their goods themselves due to cars parked at the gate.
Staff and Customer Service
Staff have received mixed reviews, with some customers finding them to be helpful and friendly, while others have reported being spoken to in a condescending manner. A few customers have also mentioned experiencing difficulty in getting answers to their questions, with some being put on hold or being given conflicting information.
Product Quality and Return Policy
Product quality has not been a major issue, with most customers reporting satisfaction with their purchases. However, there have been instances of incorrectly ordered items, and some customers have reported difficulty in returning items.
Communication and Competitor Comparison
Communication has been a major issue for some customers, with some reporting that they were not kept informed about their orders or were given conflicting information. In one case, a customer was asked to provide card details over the phone to release an order, which raised concerns about security.
Comparison with Other Companies
One customer compared Hammonds unfavorably with another company, citing better professionalism and customer service.
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