Quality Flooring Solutions, Exceptional Customer Service
The Carpet Centre is a well-established, family-run business that has been a specialist in flooring in Tonbridge since 1983. Our team, led by proprietor Mervin Parsons, has extensive experience in the flooring industry, with a combined 32 years of knowledge in manufacturing, wholesale distribution, and retail/contract environments. This expertise enables us to provide our clients with a comprehensive range of services, ensuring that their flooring needs are met in full.
Our Services
At The Carpet Centre, we understand that every client has unique flooring requirements. That's why we offer a full range of services to cater to both commercial and residential projects. Our services include:
- Carpeting: We supply and fit high-quality carpets from renowned manufacturers like Cormar Carpets, Victoria Carpets, and Westex Carpets.
- Vinyl Flooring: We provide safety vinyl flooring solutions for 'wet room' and food preparation areas, ensuring compliance with Health and Safety regulations.
- Carpet Tiles: Our range of carpet tiles is perfect for commercial and residential spaces, offering durability and versatility.
- Laminate Floors: We supply and fit quality laminate flooring options, ideal for busy households and commercial environments.
- Wood Floors: Our solid and engineered wood floor options are sourced from leading manufacturers, ensuring exceptional quality and durability.
Our Commitment to Excellence
At The Carpet Centre, we're committed to delivering exceptional customer service and high-quality flooring solutions. We take pride in our extensive product range, sourced from reputable manufacturers, ensuring that our clients receive the best possible products at competitive prices. Our team of experts is dedicated to providing expert fitting services, ensuring a seamless installation process that meets our clients' expectations.
Why Choose Us
With over three decades of experience in the flooring industry, The Carpet Centre has built a reputation for excellence in Tonbridge and surrounding areas. Our independent, family-run business is dedicated to providing personalized service, ensuring that our clients receive tailored solutions to meet their unique flooring needs. By choosing The Carpet Centre, you can trust that you'll receive high-quality products, expert fitting services, and exceptional customer care.
Overview of Reviews
The reviews of the carpet centre are largely positive, with many customers praising the friendly and professional service, high-quality carpets, and efficient fitting process.
Positive Feedback
- Excellent Service: Many reviewers praised the carpet centre's friendly and professional staff, highlighting their helpfulness and expertise.
- High-Quality Products: Customers were impressed with the wide range of carpets and floor coverings available, and the quality of the products.
- Efficient Fitting: The fitting process was described as efficient and professional, with customers praising the team's hard work and attention to detail.
Negative Feedback
- Poor After-Sales Service: Some customers were dissatisfied with the level of service after the sale, citing issues with follow-up support and resolving problems with the carpets.
- Disappointing Experience: A few reviewers had negative experiences with the carpet centre, including incidents of poor communication, unmet expectations, and unresolved issues.
Be the first to review The Carpet Centre.
Write a Review
