We Listen. We Respond. We Deliver.
First Response Group is a leading multi-service and security provider in the UK, delivering total security, vacant property, and facilities management solutions to a wide range of public and private sector clients nationwide. Our local teams and 24/7 National Support Centre work with clients to design cost-effective solutions tailored to their exact requirements and expectations throughout their project lifecycle.
Our Services
As a comprehensive services provider, First Response Group offers a wide range of services, including:
Security Services
- Security Guards
- Front of House & Concierge Services
- Canine Security
- Key Holding & Alarm Response
- Mobile Security Patrols
- Gateman & Traffic Marshals Services
- Fire Watch
- Construction Site Security Systems
- Stadium, Arena & Event Security
Facilities Management Services
- Property Maintenance
- Pest Control
- M&E Landscaping & Grounds
- Air Conditioning
- Fixtures, Furniture & Appliances
- Property Caretakers / Handyperson Cleaning & Hygiene
Technology Services
- CCTV Design & Installation
- Access Control Systems
- Intruder Alarms
- Fire Alarms
- ANPR & Vehicle Barriers
- Warden Call Security System Monitoring & Maintenance
Vacant Property Solutions
- Perimeter Intruder Detection
- Vacant Property Inspections
- Temporary CCTV Systems
- Steel Security Screens & Doors
- Perimeter Bollards & Barriers
- Clearance & Cleaning
- Drone Surveys
- Utilities Drain Down
- Traveller Removal
- SIA Licensed Property Caretakers
At First Response Group, we understand that each client has unique needs and requirements. Our expert team will work closely with you to design and deliver a tailored solution that meets your specific needs, minimizes risk, and helps you achieve your goals. We pride ourselves on our reputation for providing exceptional service, expertise, and value to our clients.
Client Testimonials
We are proud to have worked with a wide range of clients across various sectors, including construction, infrastructure, utilities, public sector, offices, commercial property, retail, industrial, student accommodation, and more. Here are just a few testimonials from our satisfied clients:
- "The service we have received from FRG has been outstanding across the board. We are extremely happy with our experience." - Senior Site Agent, Major Projects
- "The service and support provided by First Response Group on this project to monitor bus queues and pedestrian traffic flow was invaluable." - Project Management Assistant, Network Rail (Infrastructure)
- "The service we have received from FRG has been phenomenal. Fantastic technology, courteous and capable operatives. Highly recommended." - Senior Site Manager, Utilities
Why Choose First Response Group?
At First Response Group, we are dedicated to delivering total security, vacant property, and facilities management solutions to our clients. Our local teams and 24/7 National Support Centre work together to ensure that our clients receive the highest level of service, expertise, and value. We pride ourselves on our reputation for providing exceptional service, honesty, and transparency to our clients.
Recruiting Experience
The job posting was clear and detailed, outlining responsibilities, qualifications, and benefits. The initial phone interview with the recruiter and subsequent video interview with the hiring manager were insightful and prompt. The final decision was communicated quickly.
Exceptional Recruiters
Adam Pretlove was praised for his expertise, dedication, and personalized approach, delivering exceptional results. He was always prompt, clear, and transparent, keeping candidates updated throughout the recruitment process.
Company Culture
First Response Group (FRG) is a fantastic company that embraces change, equality, and diversity. The team is passionate about delivering great service to customers, and employees feel part of something special.
Professionalism and Dedication
Employees and customers alike have been blown away by the level of professionalism and dedication shown by FRG staff. The company provides fantastic short-notice cover, and customers receive a first-class service.
Going Above and Beyond
A first responder with FRG, Carl Wittock, went above and beyond to help a stranded elderly lady on a remote road, staying with her until the breakdown service arrived.
Positive Working Experience
Employees have praised FRG as a great company to work for, with a smooth interview process, prompt payment, and a supportive management team.
Be the first to review First Response Group.
Write a Review
