Committed to the well-being of your animals, 24/7
Nestled amidst the beautiful Town of Montgomery, Trefaldwyn Vets is a well-established veterinary practice with over fifty years of experience caring for farm and small animals. Our dedicated team of professionals are committed to providing exceptional care, tailored to the individual needs of each animal under our watch.
Our Expertise
Farm & Smallholdings
Our experienced team combines extensive knowledge and a deep understanding of preventative medicine to deliver comprehensive care for livestock and smallholdings. Our unwavering focus on preventative measures aims to optimize animal health and bolster herd resilience.
Small Animal Services
We take immense pride in providing premium care for your beloved pets. Our highly skilled vets and nurses treat your furry friends with the utmost compassion and dedication, tailoring their treatments to their unique needs. We also offer comprehensive out-of-hours care, ensuring your pet receives the urgent attention they require.
Our Values
At Trefaldwyn Vets, we uphold the following values:
- Compassion: We treat every animal with empathy and gentle care.
- Integrity: We maintain the highest ethical standards and prioritize client communication.
- Excellence: We are driven by a pursuit of knowledge and continuous improvement in veterinary care.
- Teamwork: We value collaboration and support among our dedicated staff and with clients.
24/7 Emergency Care
We understand the importance of immediate care in emergencies. That's why our practice offers a comprehensive emergency service available 24 hours a day, 365 days a year. No matter the time, you can be confident that our experienced team is just a phone call away.
Summary of Customer Reviews:
Excellent Customer Service
- The staff at Trefaldwyn Veterinary Clinic received praise for their friendly, professional, and caring service. They were described as being knowledgeable, empathetic, and compassionate, with a clear passion for animals.
Positive Feedback
- Several customers praised the clinic's cleanliness, the welcoming atmosphere, and the staff's ability to make both humans and animals feel comfortable and at ease.
- The staff's dedication to their work, their commitment to providing excellent care, and their ability to communicate effectively with customers were also highlighted as positive aspects.
Life-Saving Interventions
- A few customers credited the clinic with saving their pets' lives, thanks to the staff's quick thinking, thorough examinations, and prompt interventions.
Negative Feedback
- Unfortunately, there were a couple of negative experiences reported. Some customers were unhappy with the wait times, and one customer had a poor interaction with a rude vet.
- There was also a complaint about a billing issue that was not resolved promptly, which left a customer feeling frustrated and unhappy with the service.
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