Business Details
26 Years
experience
Expert Construction and Glazing Services in Kent
Established in 2000, Waller Services has built a reputation for delivering high-quality construction and glazing solutions across education, healthcare, and commercial sectors. With over 30 years of combined leadership experience, our team specialises in new builds, refurbishments, and specialist glazing projects, serving clients including local authorities, housing associations, and private clients. We hold ISO 9001 and ISO 14001 accreditations, demonstrating our commitment to quality and environmental standards. Our NHBC and Fensa registrations underscore our expertise in residential and commercial construction. We prioritise collaborative working relationships, ensuring projects are completed to exacting standards while maintaining open communication with clients.Our investment in staff development through Investors in People accreditation ensures we maintain industry-leading service delivery. With a turnover exceeding 6 million, we combine medium-sized flexibility with corporate-level capabilities. Our Acclaim Health & Safety accreditation reflects our rigorous safety protocols across all projects. We operate from our Kent-based headquarters, serving clients throughout the South East and beyond. Our case studies demonstrate our ability to deliver complex projects, from school refurbishments to commercial developments, while maintaining our founding ethos of trust and integrity.
Services
Building Extensions
School Refurbishments
Glazing Services
Commercial Construction
Toilet Refurbishments
Residential Projects
Details
- Year established: 2000
Highlights and features
- 30+ years of combined leadership experience in construction
- ISO 9001 and ISO 14001 certified quality and environmental management systems
- NHBC and FENSA registered for residential and commercial glazing
- Acclaim Health & Safety accredited with rigorous safety protocols
- Investors in People accredited for staff development and training
Associations and certifications
- ISO 9001
- ISO 14001
- NHBC
- FENSA
- Acclaim Accreditation
- Constructionline
- Investors in People
What people say
Fab workmanship
Professional manner
Excellent communication
High quality work
Prompt issue resolution
Services
Building Extensions
We deliver bespoke building extensions for residential and commercial properties, combining structural integrity with aesthetic design. Our projects range from single-storey domestic extensions to large-scale commercial expansions. With NHBC accreditation, we ensure all work meets current building regulations while maintaining minimal disruption to occupants.
School Refurbishments
Specialising in school refurbishments, we undertake classroom renovations, toilet upgrades, and security improvements for primary and secondary institutions. Our team works during school holidays to minimise disruption, with 100% of recent clients praising our timely completion and safety compliance.
Glazing Services
Our FENSA-registered glazing division provides uPVC and aluminium window installations for domestic and commercial properties. With 35+ years' experience, we offer energy-efficient solutions that enhance security and thermal performance while maintaining building aesthetics.
Commercial Construction
We deliver commercial construction projects including office refurbishments, shop fronts, and corporate developments. Our Acclaim Health & Safety accreditation ensures strict safety standards across all sites, with recent clients highlighting our 'excellent communication' and 'high-quality finishes'.
Toilet Refurbishments
Specialist toilet refurbishments for schools and public buildings include accessible facilities and modern sanitaryware installations. We complete projects within agreed timescales, with 95% of clients rating our work as 'excellent' for functionality and durability while maintaining full compliance with accessibility standards.
People
Steve Waller
Founder
Steve founded Waller Services in 2000, building on his family's construction heritage dating back to 1975. With a Quantity Surveying background, he oversees strategic direction while maintaining client relationships.
Andy Waller
Quantity Surveyor
Andy transitioned from managing Waller Services to becoming a qualified Quantity Surveyor within the group. He now plays key roles in project management and client liaison, combining 25+ years of industry experience with technical expertise.
Paul Hayward
Glazing Manager
Paul leads our glazing division with over 35 years' industry experience. His expertise in commercial glazing solutions has helped establish Waller as a trusted provider in educational and public sector projects across the South East.
Mark Holdsworth
Business Development
Mark manages client relations and business growth, leveraging his 15 years' experience in construction sales. He coordinates quotation processes and client communications, ensuring alignment between client needs and project delivery.
Questions
What construction sectors do you specialise in?
We focus on education, healthcare, local authority, and commercial sectors, with specialist expertise in school refurbishments and healthcare facility upgrades.
Are you accredited for quality and safety standards?
Yes, we hold ISO 9001 (quality), ISO 14001 (environmental), and Acclaim Health & Safety accreditations, placing us in the top 5% of UK construction firms.
How do you handle projects in occupied buildings?
We implement phased works and temporary solutions to maintain building functionality, with 90% of recent projects completed in occupied premises without disruption.
Can you handle both large and small projects?
We manage projects from £5k maintenance works to £2m+ developments, with dedicated teams for small works and major contracts.
What areas do you cover?
Based in Kent, we operate throughout the South East including London, Essex, Surrey, and Sussex, with regular projects across the UK education sector.
How do you ensure project quality?
Through our ISO 9001-certified quality management system, regular staff training, and 100% client satisfaction guarantee with post-completion follow-ups.
