Business Details
36 Years
experience
Emergency
services
Specialist Dementia Care in Oxford
Vale House was established in 1990 with a clear mission to provide specialist dementia care and support for families. We prioritise individualised care, recognising the unique experiences of each resident while maintaining dignity and respect. Our dedicated team combines clinical expertise with compassionate support to address complex dementia-related needs. We actively involve families in care planning, acknowledging their vital role in residents' well-being. Regular feedback from families and official inspections by bodies like the Care Quality Commission help us maintain high standards.Our purpose-built facility in Oxford incorporates design elements that enhance safety and comfort for residents. We collaborate with external medical professionals to ensure comprehensive care when specialist input is required. Staff receive ongoing training to deliver skilled, person-centred support across 24-hour care cycles. We offer respite care options and maintain a flexible waiting list system prioritising urgent needs. As a registered charity, we focus on sustainable practices while remaining committed to Cicely Saunders' founding principles of hospice care.
Services
Specialist Dementia Care
Family Support Services
Respite Care
Personalised Care Plans
End-of-Life Care
Details
- Year established: 1990
Highlights and features
- 30+ years specialising in complex dementia care
- Family-centred approach with dedicated support teams
- CQC-accredited care standards with regular inspections
- 24-hour medical cover through local GP partnerships
- Purpose-built facility designed for dementia safety
Associations and certifications
- Care Quality Commission
What people say
Compassionate staff
Family involvement
Safe environment
Personalised care
Excellent support
Services
Specialist Dementia Care
We provide round-the-clock specialist care for residents with severe and complex dementia. Our trained staff implement individualised care plans that address cognitive, emotional, and physical needs. The service combines clinical expertise with compassionate support to maintain dignity and quality of life.
Family Support Services
Our dedicated family support team works closely with relatives through regular meetings, care plan reviews, and bereavement support. We offer guidance on dementia care challenges and maintain open communication channels to ensure families remain integral to residents' care journeys.
Respite Care
We offer structured respite stays to support families caring for dementia patients at home. These planned admissions provide caregivers with essential rest periods while ensuring residents receive professional care in our secure facility.
Personalised Care Plans
Each resident receives an individualised care plan developed through comprehensive assessments. Our multidisciplinary team regularly reviews these plans to adapt to changing needs, incorporating personal preferences and medical requirements for holistic dementia management.
End-of-Life Care
We provide compassionate end-of-life care that prioritises comfort and dignity. Our palliative care approach includes pain management, emotional support for residents and families, and coordinated care with specialist medical teams when required.
People
Lysbeth Weeks
Head of Home
Registered General Nurse with extensive mental health experience. Led care teams at Vale House since 2020, focusing on staff development and high-quality dementia care. Previously held senior NHS roles in psychiatric liaison and community mental health.
Jo Gambrell
Clinical Manager
Mental health nurse with 33 years NHS experience. Specialises in older adult care and dementia assessment. Teaches at Oxford Brookes University and facilitates carer support groups. Joined Vale House in 2020 to lead clinical care delivery.
Philippa Sherry
Family Support Lead
Joined Vale House in 2024 with background in social prescribing and vulnerable child support. Certified play specialist training. Focuses on family-centred dementia care and community connections to enhance resident well-being.
Lucy Flanagan
Facilities Manager
Experienced property manager overseeing building safety and maintenance. Ensures compliance with health and safety standards while managing energy efficiency initiatives. Joined Vale House in 2023 after working with local housing charities.
Diane Gardner
Treasurer
Former Sobell House Hospice accountant with 20 years charity finance experience. Provides financial oversight while applying specialist knowledge of older adult care challenges to strategic decision-making processes.
Questions
What specialist dementia care services do you offer?
We provide 24/7 specialist dementia care with individualised support plans, purpose-built facilities, and experienced nursing teams. Our service includes complex case management and end-of-life care.
How do you involve families in care?
Families participate in care plan development, attend regular reviews, and receive ongoing support from our dedicated family support team through all care stages.
Are respite care options available?
Yes, we offer structured respite stays to support family caregivers, providing temporary professional care while maintaining continuity with home routines.
How do you maintain care standards?
We maintain standards through CQC inspections, monthly trustee reviews, staff training programs, and continuous improvement based on family feedback and best practice sharing.
What happens during medical emergencies?
Our 24-hour GP cover ensures immediate medical response. Residents also receive regular health reviews and access to specialist dental and podiatry services.
How are care fees structured?
Fees vary based on care requirements. Please contact our Head of Home for detailed information and to arrange a personalised assessment.
