Business Details
16 Years
experience
Award-Winning Hot Tubs in the UK
Blue Whale Spa is a leading UK hot tub company established in 2010, dedicated to delivering premium hydrotherapy solutions. With over a decade of industry experience, we combine innovative design, advanced technology, and meticulous craftsmanship to create luxury hot tubs tailored to diverse lifestyles. Our end-to-end approach ensures quality control from manufacturing to after-sales service, with free delivery and installation across the UK mainland. Our Nottingham-based showroom showcases a comprehensive range of models, supported by expert advisors who provide personalized guidance to help customers select the ideal spa.We prioritize energy efficiency through Stormforce jet pumps, reducing operational costs while maximizing therapeutic benefits. Backed by market-leading warranties and 0% APR finance options, we ensure accessibility without compromising on excellence. Our commitment to customer satisfaction extends to comprehensive maintenance services and responsive technical support, ensuring long-term enjoyment of every product.
Services
Hot Tub Sales
Swim Spa Sales
Delivery & Installation
Financing Options
After-sales Service
Hot Tub Servicing
Insulation Services
Details
- Year established: 2010
Highlights and features
- We offer market-leading warranties for peace of mind
- Our hot tubs feature energy-efficient Stormforce jet pumps to reduce running costs
- We provide comprehensive after-sales support and service
- We offer 0% APR finance options for affordable purchases
- Our team of experts ensures personalized guidance in selecting the perfect hot tub
Associations and certifications
- Financial Conduct Authority
What people say
Excellent customer service
Smooth delivery process
Knowledgeable showroom staff
Reliable after-sales support
High-quality construction
Services
Hot Tub Sales
Blue Whale Spa offers a comprehensive range of luxury hot tubs designed for relaxation and hydrotherapy. Models vary from compact 2-seater units to large 6-seater spas with advanced jet systems. Each product is engineered for durability and energy efficiency, featuring Stormforce pumps and premium insulation. Customers receive personalized guidance to select the ideal tub based on space, usage requirements, and budget.
Delivery & Installation
The company provides free delivery and professional installation across the UK mainland. Trained technicians ensure safe setup, electrical connections, and water testing. Services include site preparation advice, access path assessment, and integration with existing outdoor spaces. Installation teams operate nationwide, adhering to strict safety protocols and manufacturer specifications for optimal performance.
After-sales Support
Blue Whale Spa offers comprehensive post-purchase assistance, including technical troubleshooting, maintenance advice, and spare parts supply. Their support team is available during extended business hours to address queries via phone or email. Additional resources include online guides, instructional videos, and a downloadable chemical management system to ensure long-term product care.
Financing Options
Flexible finance packages allow customers to purchase hot tubs with low deposits and affordable monthly payments. Options include 0% APR and 4.9% APR plans over 5-year terms. The application process is streamlined through partnerships with regulated financial institutions, ensuring transparent terms and eligibility criteria accessible to a wide range of customers.
Hot Tub Servicing
Professional servicing packages ensure optimal hot tub performance and longevity. Annual inspections cover filtration systems, pump functionality, water chemistry balance, and electrical components. Emergency repair services are available for urgent issues, with priority scheduling for warranty-covered repairs. Preventative maintenance plans help avoid costly breakdowns and maintain manufacturer warranty validity.
Questions
Does Blue Whale Spa offer free delivery and installation?
Yes, we provide free delivery and installation across the UK mainland for all hot tub purchases.
What financing options are available for hot tub purchases?
We offer 0% APR and 4.9% APR finance plans over 5 years, with low deposits starting from £99.
Do your hot tubs come with warranties?
All models include market-leading warranties covering structural components, electrical systems, and pump mechanisms.
Can I visit a showroom to test hot tubs?
Our flagship Nottingham showroom displays all models, with trained staff available for product demonstrations.
How do I maintain my hot tub's water quality?
We provide chemical kits, testing strips, and maintenance guides to ensure safe, clean water throughout the year.
