Who we are
Grafton Pharmacy stands as a trusted healthcare provider in the heart of London. We take pride in preparing, training, and developing our professional knowledge and skills to deliver exceptional customer service, product quality, and healthcare. Our team of experienced pharmacists and healthcare professionals are dedicated to empowering and guiding you towards informed healthcare decisions.
Our Vision
Our vision is to make healthcare accessible, informative, and personalized. We strive to cultivate a welcoming and comfortable environment where patients can receive tailored guidance and support for their health concerns.
Travel Vaccination Clinic
We offer comprehensive travel vaccinations to keep you safe and healthy during your journeys. Our extensive range includes:
- Routine vaccinations for various regions
- Destination-specific recommendations
- Pre-departure consultations with experienced travel healthcare specialists
Repeat Prescription & ETP Services
We provide convenient and accessible repeat prescription and ETP services for your ongoing healthcare needs.
Other Services
Our diverse portfolio includes:
- Smoking cessation support
- Minor ailments treatment
- Photo services
- Erectile dysfunction treatment
Our Commitment
At Grafton Pharmacy, we value patient satisfaction and are committed to:
- Delivering accurate and timely information
- Providing transparent and compassionate care
- Collaborating with you to tailor solutions to your needs
- Continuously updating and expanding our services to meet evolving healthcare needs
Join us on your journey to better health and wellbeing!
Unimpressed Customers
The majority of customers who left reviews were not satisfied with their experiences at the pharmacy. Author D. Taylor reported being treated poorly and unprofessionally when trying to buy painkillers recommended by their GP. Author Sonny Mills felt that the pharmacy prioritized money over people's well-being, while Author Nasema Chowdhury was shocked by the extortionate prices charged for Optrex infected eye drops.
Positive but Small Group
A small group of customers, however, had a pleasant experience at the pharmacy. Author Zaid Ahmed praised the pharmacy for being well-run, efficient, and having helpful staff. Author Ari appreciated the clean space, great product selection, and effortless prescription collection. Author Rachel Brown loved the personal service, which made her feel valued and important. Author Saurav Roy described the pharmacist as kind and understanding.
Mixed Opinions
Some customers had mixed opinions about the pharmacy. Author ALeon appreciated the wide range of products and clean shop floor but thought the prices were too high. Author James P. was satisfied with the pharmacy's help with an antigen test but felt the prices were not low.
Long-Time Customer's Praise
One customer, Author Jean Matthee, a long-time customer of the pharmacy, praised the pharmacy's efforts during the Covid-19 pandemic. She appreciated the pharmacy's willingness to source and supply essential products at market comparable prices.
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