At A&B Taxis, we pride ourselves on being the largest car service in Basildon, providing unparalleled customer service and a hassle-free travel experience. With over 40 years of experience, we have evolved with the times, embracing the latest technology to enhance your journey. From the moment you book with us to the moment you arrive at your destination, we are committed to exceeding your expectations.
Our Services
We offer a range of services designed to cater to your every need. Whether you require a reliable airport transfer, a corporate travel solution, or simply a convenient way to get around Basildon and Essex, we have got you covered. Our fleet of over 200 vehicles, manned by professional chauffeurs, ensures that you arrive at your destination in comfort and style.
Business Travel
For our corporate clients, we offer a tailored business travel solution. With priority pick-up and a personal account, we make it easy for you to manage your company's travel needs. Our experienced team is dedicated to providing a seamless travel experience, ensuring that you and your colleagues arrive at your destination feeling refreshed and focused.
Airport Transfers
Our airport transfer service is designed to take the stress out of your journey. We ensure that the journey to your destination is smooth and comfortable, giving you peace of mind. Our experienced drivers will ensure that you arrive at the airport with time to spare, so you can relax and enjoy your flight.
Our App
Our revolutionary app is designed to make booking a taxi fast and easy. With real-time vehicle tracking, driver information, and secure payment facilities, you can rest assured that your journey is in safe hands. Our 24/7 UK-based call advisors are always happy to help, ensuring that you receive exceptional customer service from start to finish.
Overall Experience
The reviews show a mixed bag of experiences with A&B Taxis, with some customers praising the service and others expressing frustration and disappointment.
Positive Experiences
- Several reviewers praised the drivers, describing them as kind, helpful, and courteous.
- Many customers appreciated the clean and presentable vehicles.
- Some reviewers mentioned the convenient email and SMS reminders, which added to their overall satisfaction.
- A few customers appreciate the flexibility and understanding of the staff when changes needed to be made to their bookings.
Negative Experiences
- Some customers expressed frustration with the booking system, citing issues with delays, incorrect pickup times, and unhelpful representatives.
- A few reviewers complained about the cleanliness and maintenance of the vehicles.
- Several customers reported issues with drivers, including one instance of a driver mistreating a passenger who was unwell.
- Some customers mentioned that they would not use the service again due to their negative experiences.
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