Your Local, Family-Run Dry Cleaning & Ironing Services
We are a family-run business that has been serving the North West for over 18 years, dedicated to providing top-notch dry cleaning, ironing and laundry services for both domestic and business clients. Our team of experts is committed to delivering the highest level of care and attention to your garments, ensuring you receive the best possible service.
As a family-run firm, we understand that every individual and organisation has unique needs, budgets, timescales, and preferences. With this in mind, we strive to tailor our services to your requirements, offering a free, flexible collection and delivery service to make the process as seamless as possible. Our friendly and knowledgeable team is always on hand to answer any questions and assist you in any way we can.
Domestic Services
We provide a comprehensive range of domestic services, catering to all your laundry and clothing needs. Our services include dry cleaning, ironing, laundry, and alterations, covering everything from suits and shirts to curtains, duvets, and wedding gowns. With many years of experience, you can trust us to handle your garments with expert care.
Our highly skilled ironing experts can tackle even the most intricate ironing jobs, getting your clothes perfectly pressed and ready to wear. Our dry cleaning services are designed to thoroughly clean your garments, removing stains and dirt without compromising the integrity of the fabric. We also offer a laundry service, taking the burden of washing and folding off your hands.
Our alteration services are perfect for those looking to make adjustments to their clothing, whether it's taking in a dress, shortening a pair of trousers, or adjusting a suit jacket. No matter the job, our experts can handle it with precision and care, ensuring your garments fit perfectly.
Business Services
In addition to our domestic services, we offer a range of commercial solutions to help businesses and organisations with their laundry needs. We work with multinational companies, local businesses, startups, and government departments, providing high-quality, efficient, and flexible services to suit your requirements.
We understand that businesses often operate outside of traditional office hours, and we strive to accommodate this by offering a free collection and delivery service straight to your workplace. This means you and your employees can enjoy the convenience of having your laundry and dry cleaning services taken care of without having to leave the office.
Our Team
With over 25 years of experience in the industry, you can trust our team to provide exceptional care for your garments. Meet our key team members:
- Karen ("The Boss") - Our owner and driving force behind the business. Karen's top priority is solving customer problems and ensuring every client is completely satisfied.
- Danielle ("The Mini Boss") - Our manager and Karen's right-hand woman. Danielle enjoys helping senior citizens and ensuring their garments are well taken care of.
- Helen ("The Ironing Expert") - With an eye for detail and a passion for perfection, Helen takes care of all ironing jobs, ensuring your clothes look their best.
We pride ourselves on our friendly, professional, and personalised approach and would be more than happy to discuss your needs and provide a tailored solution. Contact us today to learn more about how North West Ironing & Dry Cleaning Services can help you.
General Overview
The majority of customers have provided excellent feedback on the services provided by North West Ironing & Dry Cleaning, praising their professionalism, quick service, and competitive prices.
Customer Satisfaction
The feedback highlights a high level of customer satisfaction, with several customers expressing their intention to use the service again and recommend it to others. Customers appreciated the quick turnaround time, friendly service, and the quality of the cleaning and ironing.
Professionalism and Quality
Many customers have praised the professionalism and quality of the service, particularly in regards to the cleaning and ironing of delicate items such as suits and wedding dresses. The staff's attention to detail and ability to cater to specific needs were also noted as strengths.
Convenience
The convenience of the service was another aspect praised by customers, with the delivery and collection options being particularly appreciated. Several customers mentioned that the service was a godsend for busy individuals and families.
Negative Feedback
The only negative feedback was provided by one customer who had to re-iron two out of seven shirts upon delivery. However, this issue was minor compared to the overall positive feedback received.
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