Anglia Freight proudly stands as a leading provider of comprehensive logistics and warehousing solutions. We operate with an open and honest approach, prioritizing communication and customer satisfaction at every stage. Our success rests on attentive listening, exceeding expectations, and delivering exceptional value to every client.
What sets us apart?
Our dedication to personalized services extends beyond merely delivering goods. We actively seek to understand your unique needs and provide tailor-made solutions to ensure a seamless and successful experience. Our team will work closely with you to identify the best transport options, optimize your supply chain, and ensure your cargo reaches its destination on time and in perfect condition.
Distribution & Delivery
- Efficient transportation of all goods, ranging from small consignments to full loads.
- Expertise in handling hazardous materials and vulnerable items.
- Real-time track and trace technology ensures visibility and peace of mind.
Warehousing & 3PL Solutions
- 30,000 sq. ft. of secure storage space with advanced temperature control.
- Comprehensive pallet and product handling services.
- Comprehensive inventory management and reporting tools.
Ensuring peace of mind
- Transparent communication and regular updates on your shipment's progress.
- Proactive problem-solving and swift resolution of any unforeseen issues.
- Dedicated and experienced team available 24/7 to address your needs.
Our unwavering commitment to excellence has earned us a stellar reputation
- Consistent 'On Time and In Full' delivery rate of 99%.
- Numerous customer testimonials and long-term partnerships.
- Continuous investment in technology, infrastructure, and a skilled workforce.
Service Experience
The reviews provide a mixed bag of experiences with Anglia Freight. While some customers have had positive interactions, others have reported negative experiences. The most common complaint is about the company's drivers, with some reviewers expressing frustration with their behavior and lack of professionalism.
Communication
Poor communication is another issue that has been raised in several reviews. One reviewer mentions that the customer service was unhelpful and lied to them when trying to resolve an issue with a new booking system. Another reviewer reports that the driver was obstinate and uncooperative, leading to a wasted amount of time.
Driver Behavior
Driver behavior is a significant concern for some reviewers. One reviewer reports that a driver tried to block an open lane on the road, swerved towards a car, and used their vehicle as a weapon. Another reviewer had a poor experience with a driver who seemed intent on not delivering a package and had to be coaxed into completing the delivery.
Teamwork and Training
However, some reviewers have had positive experiences with the company's staff and drivers. One reviewer mentions that the team is friendly and supportive, and another reviewer notes that the forklift drivers are professional and friendly.
Conclusion
Overall, the reviews suggest that Anglia Freight has room for improvement in terms of driver behavior and communication. While some reviewers have had positive experiences, others have reported frustrating and unprofessional interactions.
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