Business Details
39 Years
experience
Luxury Boutique Hotel in Central London
Windermere Hotel has been a family-run boutique establishment in London since February 1987, blending the charm of its Victorian heritage with modern comforts. Our team combines generations of hospitality experience to create a welcoming 'home away from home' atmosphere for guests. Located in a residential area of Central London, we offer easy access to key attractions and transport links while maintaining a peaceful environment. The Pimlico Grid, our in-house brasserie, serves award-winning breakfasts and provides a relaxed space for guests to unwind. We prioritise attentive service, with 24-hour reception staff available to assist with local recommendations and travel arrangements. Our commitment to quality is reflected in our meticulously maintained rooms, which feature premium bedding, modern amenities, and thoughtful touches like complimentary water and tea-making facilities.Sustainability is important to us, with professional cleaning protocols that include high-temperature laundry and eco-conscious practices. We welcome both leisure and business travellers, offering workspace-friendly rooms and convenient access to London's commercial districts. Our family-friendly approach accommodates guests of all ages, with triple rooms available for families. Regular recognition in guest reviews for exceptional service and breakfast quality underscores our dedication to hospitality excellence.
Services
Boutique Hotel Accommodation
In-House Brasserie
Breakfast Service
24/7 Reception
Luggage Storage
Room Service
Business Facilities
Family Rooms
Secure Parking
EV Charging
Details
- Year established: 1987
Highlights and features
- Family-run London hotel with 35+ years of hospitality experience
- Award-winning breakfast service with diverse dietary options
- 24-hour reception and luggage storage for guest convenience
- Prime location near Victoria Station with easy transport links
- Sustainability-focused cleaning protocols and eco-conscious practices
What people say
Breakfast was so good
Pleasant, helpful staff
Conveniently-located hotel
Top-notch stay
Peace and quiet at night
Services
Boutique Hotel Accommodation
Our 4-star boutique rooms blend Victorian elegance with modern comforts. Each room features premium Hypnos bedding, complimentary high-speed WiFi, tea/coffee making facilities, and contemporary en-suite bathrooms. Guests can choose from single, double, twin, and family room configurations, with select suites offering bathtub facilities and ground-floor accessibility. The hotel maintains a 100% non-smoking policy across all accommodations.
In-House Brasserie
The Pimlico Grid brasserie offers all-day dining with a focus on British cuisine. Open daily for breakfast, our menu features both continental and full English/Irish options, including vegetarian, vegan, and gluten-free choices. The restaurant transforms into a relaxed evening venue serving wine, tea, and light meals, with hypoallergenic bedding available for guests with sensitivities.
24/7 Reception Service
Our reception operates around the clock with multilingual staff ready to assist guests. Services include luggage storage, room key access, local area information, and emergency assistance. The team can arrange transport bookings and provide guidance on nearby attractions, ensuring guests have uninterrupted support throughout their stay.
Business Facilities
Designed for business travellers, our rooms feature dedicated workspaces with ergonomic seating, USB charging stations, and blackout curtains. High-speed internet, laptop safes, and proximity to London's commercial districts make us an ideal base for professionals. The hotel provides wake-up calls and express check-out services for time-sensitive guests.
Family Accommodation
We offer specially configured triple rooms accommodating families of three. These rooms feature one double and one single bed, with hypoallergenic bedding options and child-friendly amenities. The family-friendly policy extends to our restaurant, which provides children's menu options and high chairs in dining areas.
Questions
What are the check-in and check-out times?
Check-in is available from 3:00 PM with 24-hour reception support, and check-out is required by 12:00 PM. Late check-out may be arranged subject to availability.
Does the hotel serve breakfast?
Yes, we serve a full English/Irish breakfast, continental options, and dietary-specific meals daily in The Pimlico Grid restaurant between 7:00 AM and 10:30 AM.
What payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express. Payment can also be made via bank transfer or cash in British pounds.
How far is the hotel from Victoria Station?
We are located approximately 7 minutes' walk from Victoria Station's railway and underground entrances, following the designated route past Doubletree Hilton and St George's Tavern.
Are there parking facilities available?
On-site parking is not available, but we offer secure off-site parking at Q-Park Pimlico (open 24/7) and can provide parking validation for guests.
What safety measures are in place?
We maintain enhanced cleaning protocols with hospital-grade disinfectants, staff PPE, and air ventilation systems. Contactless check-in options and sanitisation stations are available throughout the property.
