Business Details
31 Years
experience
Premium Home Improvements in the North East
Established over 30 years ago, DSW NE has built a reputation as a trusted manufacturer and supplier of premium UPVC and aluminium windows, doors, conservatories, and orangeries across the North East. Our expertise spans three decades of delivering high-quality products tailored to residential, commercial, and new-build projects. We pride ourselves on maintaining rigorous quality standards, using materials from trusted suppliers like Deceuninck to ensure durability and performance. Our in-house manufacturing process allows us to maintain strict control over product specifications, delivery timelines, and pricing consistency. As a locally rooted business, we combine the efficiency of a large-scale operation with the personal touch of a family-run enterprise.Our commitment to customer satisfaction is reflected in our 99% average review rating and partnerships with organisations like FENSA and QNAW. We offer Insurance Backed Guarantees, ensuring long-term peace of mind for every installation. Our showroom in Birtley, Chester le Street, provides a space for clients to explore our latest products without appointment requirements. With a focus on innovation, we continually expand our range to include advanced solutions like thermally efficient aluminium doors and space-saving slide-and-swing systems. Our team's technical knowledge and dedication to excellence have made us a preferred choice for both trade professionals and private homeowners seeking reliable, bespoke solutions.
Services
Windows
Doors
Bi-Fold Doors
Conservatories
Orangeries
Aluminium Systems
Slide & Swing Doors
Roofline Products
Trade Supplies
Insurance-Backed Installations
Details
- Year established: 1995
Highlights and features
- We have been in the business for over 30 years so you can count on our knowledge and experience.
- We are a local North East business, big enough to handle volume but small enough to care and provide a truly personal service.
- We manufacture all of our products ourselves, ensuring we deliver on quality, delivery and price, every time.
- We only work with our long standing trusted suppliers, tried and tested.
- We may not be the cheapest around, but we provide the highest quality product, built to last.
Associations and certifications
- FENSA
- QNAW
- Checked and Vetted
- Rated People
What people say
Brilliant service
High quality work
First class
No mess
Great team
Services
Bi-Fold Doors
High-quality bi-folding door systems in premium UPVC or aluminium finishes. Available in over 30 standard colours with optional integral maintenance-free blinds. Designed to maximise natural light while maintaining thermal efficiency and security standards. Ideal for creating seamless transitions between indoor and outdoor spaces.
Conservatories
Bespoke conservatories crafted to individual specifications using durable materials. Combines traditional aesthetics with modern insulation technology. Includes comprehensive installation service and Insurance Backed Guarantees. Enhances property value while providing functional additional living space for residential clients.
Aluminium Doors
Thermally efficient aluminium entrance doors with advanced security features. Incorporates multi-point locking systems and reinforced frames. Available in contemporary designs suitable for both residential and light commercial applications. Backed by industry-leading guarantees through QNAW partnerships.
Slide & Swing Doors
Innovative multi-pane door systems that optimise space utilisation. Features smooth sliding and swing mechanisms that avoid encroaching on internal or patio areas. Designed for modern properties requiring unobstructed views and easy access. Manufactured to exacting quality standards at our North East facility.
UPVC Windows
Premium UPVC windows using Deceuninck 2500 chamfered profiles for superior durability. Available in standard and bespoke colours with enhanced security hardware. Designed to meet current building regulations for thermal efficiency. Includes professional installation by experienced technicians across residential and commercial sectors.
Questions
What areas do you serve?
We operate across the North East including County Durham, Gateshead, Washington, Newcastle upon Tyne, Sunderland, Northumberland, and Teeside.
Do you offer insurance-backed guarantees?
Yes, all our installations come with Insurance Backed Guarantees through QNAW for added customer protection.
Can I view products in person?
Our showroom in Birtley, Chester le Street, displays our latest products and is open without appointment requirements.
What materials do you use?
We use premium Deceuninck profiles for UPVC products and high-grade aluminium systems with thermal break technology.
How long have you been in business?
We've been manufacturing windows and doors in the North East for over 30 years, serving both trade and private clients.
