Where the BEST costs LESS
Where Quality Meets Customer Care
Established in 1983, Crusader Carpets is a family-run business nestled on the edge of the beautiful New Forest. With over three decades of experience, we have established ourselves as a leading provider of quality carpets and flooring solutions across both residential and commercial properties.
Our Expertise
We offer a comprehensive range of services encompassing the entire process, from consultation and design through to expert installation and aftercare. Our team of experienced professionals will work closely with you to understand your needs, budget, and preferences to deliver tailored solutions that perfectly meet your requirements.
Areas We Cover
Whether you require new carpets for your cozy home or luxury vinyl tiles for your office, we cover all areas:
- Residential: We provide stress-free carpet and flooring fitting for your home, ensuring a seamless and enjoyable experience.
- Commercial: Our expertise extends to larger projects, such as office buildings, retail spaces, and hotels.
Products & Services
We offer a diverse selection of:
- Carpets: From traditional wool carpets to contemporary synthetic options, we provide a wide range of textures, colors, and patterns to choose from.
- Vinyl Flooring: Choose from durable and stylish vinyl planks or tiles, ideal for high-traffic areas.
- Luxury Vinyl Tile (LVT): Enjoy the elegance and warmth of hardwood flooring without the maintenance concerns.
Our Promise
At Crusader Carpets, we believe in providing exceptional service, competitive prices, and outstanding value for money. We pride ourselves on:
- Inclusive pricing: Our domestic prices include fitting, superior underlays, door bars, accessories, and VAT.
- Free no-obligation quotes: Get a personalized quote without any obligation to proceed.
- Expert advice: Our experienced team is available to provide valuable guidance on choosing the right carpets and flooring solutions for your needs.
Experience the Crusader Difference
Contact us today and discover why countless satisfied customers have trusted us with their flooring needs for over 30 years. We look forward to working with you and creating a beautiful and comfortable space that reflects your unique style and needs.
Overview of Service Quality
The majority of reviewers praised Crusader Carpets for their excellent service, with comments highlighting their professionalism, good communication, and attention to detail.
Pricing and Value
Reviewers were impressed with the prices offered by Crusader Carpets, with many stating that they received a good deal and value for their money.
Fitting and Installation
The fitters and installers were praised for their work, with reviewers commenting on their efficiency, tidiness, and high-quality finish.
Carpet and Flooring Options
Reviewers were happy with the range of carpet and flooring options available, including Karndean flooring, which was mentioned positively by several reviewers.
Individual Staff Members
Several reviewers specifically praised individual staff members, including Andy, Chris, and others, for their excellent service and attention to detail.
Negative Experiences
However, a few reviewers reported negative experiences, including poor customer service, mistakes, and untruthfulness.
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