Experience the Freedom of Motorhoming with Dicksons of Perth
Dicksons of Perth is a family-run business with over 60 years of experience in the motor industry, offering a comprehensive range of motorhomes, campervans, and caravans for sale, as well as rental options and aftersales services. As official dealers of new Auto-Sleepers, Roller Team, and Pilote motorhomes, and the only official dealer of new Malibu motorhomes in Scotland, we have an extensive knowledge of the industry that enables us to find you the perfect motorhome to suit your lifestyle.
Our stock of high-quality used motorhomes across a range of brands, sizes, and ages ensures that we have something to suit all budgets. We also offer motorhome finance and part-exchange options to make your purchase even more convenient. Additionally, our large NCC-approved workshop is equipped to handle any aftersales needs, and our fleet of brand-new rental vehicles allows customers to 'try before they buy'.
Our History
Dicksons of Perth has a rich history that dates back over 60 years, with multiple generations involved in the motor industry. Our family-run business has always been committed to providing exceptional customer service, which has earned us a reputation as one of the most trusted motorhome dealerships in Scotland.
Our Services
At Dicksons of Perth, we offer a comprehensive range of services designed to make your motorhome ownership experience as smooth and enjoyable as possible. From motorhome sales to rentals, aftersales services, and finance options, we have everything you need to get on the road and start exploring. Our knowledgeable and friendly staff are always happy to assist you in finding your perfect motorhome, and our state-of-the-art workshop ensures that your vehicle is in top condition.
Why Choose Us
At Dicksons of Perth, we pride ourselves on our exceptional customer service, extensive knowledge of the motorhome industry, and our commitment to providing high-quality motorhomes that meet our customers' needs. With our convenient location in central Scotland, we are easily accessible from Edinburgh, Glasgow, and Dundee, making us the perfect destination for motorhome enthusiasts from all over the country.
Overall Experience
The reviews suggest that the overall experience with Dicksons of Perth is mixed, with some customers having a positive experience while others had a negative one.
Positive Experiences
Sales and Purchase
Some customers had a positive experience with the sales team, particularly with Tim, who was knowledgeable and helpful. The purchase process was smooth, and the staff were friendly and courteous.
Rental and Repairs
The rental experience was also positive, with customers praising the well-presented vans and slick booking and return procedures. The repair services were also commended, with one customer praising the workshop staff for their efficient and stress-free service.
Negative Experiences
Aftercare and Customer Service
Several customers expressed disappointment with the aftercare and customer service they received. Some experienced delays and lack of communication from the sales team, particularly Chris, who was seen as unhelpful and arrogant. Others had issues with the repair services, citing poor communication and lack of accountability.
Honesty and Transparency
Some customers questioned the honesty and transparency of the sales team, citing instances of misrepresentation and incorrect information. One customer reported being given incorrect information about the habitation certificate, while another was sold a motorhome with faulty batteries.
Advice to Prospective Buyers
Based on the reviews, it seems that prospective buyers should be cautious when dealing with Dicksons of Perth. They should ensure they get an independent check on the motorhome before purchase and not take the sales team's word for it. They should also be prepared for possible delays and poor communication from the aftercare team.
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