Delivering Excellent Customer Service with a Personal Touch
A Legacy of Scottish Craftsmanship
InStyle Sofas boasts over 50 years of experience in crafting exquisite, hand-made sofas and chairs. Based in the heart of Scotland, our skilled craftsmen take pride in employing traditional methods alongside innovative designs to produce exceptional pieces. We are proud to uphold the rich heritage of Scottish craftsmanship, ensuring each creation is a testament to meticulous attention and artistry.
Tailored to Your Vision
Our expertise extends beyond just creating exceptional sofas. We understand that every home is unique, and we are committed to offering tailored solutions. Our dedicated design consultants collaborate closely with you to understand your vision and design a sofa that perfectly complements your space and individual style.
Contemporary Meets Classic
Our collections offer a harmonious blend of contemporary designs and timeless classics. From the elegant lines of the Alexander Collection to the contemporary pieces in our Continental Collection, each collection boasts a diverse range of styles to choose from. We also offer the option to design your own custom sofa, ensuring your vision is brought to life.
Quality Made to Last
At InStyle Sofas, we prioritize both quality and longevity. Our sofas are crafted using premium materials and built to the highest standards. Each piece comes with a comprehensive guarantee, ensuring peace of mind.
Partnering with You
We believe in open communication and collaboration throughout the entire process. Our team will guide you through every step, from design consultations to delivery and beyond. We are dedicated to ensuring your complete satisfaction and exceeding your expectations.
Service
The reviewers have praised the excellent service they received from the sales staff, particularly Tony, who was helpful in understanding their needs and not pushy. The delivery team was also commended for being communicative, helpful, and efficient. The company's professionalism, starting from the sales process to delivery, was highlighted by several reviewers.
Quality of Products
The reviewers have praised the quality of the products, particularly the sofas, which were described as being well-made and comfortable. The quality of the velvet and the construction of the sofas were mentioned specifically.
Customization
Some reviewers highlighted the option to customize their sofas, including altering the armrests and feet, which was convenient and resulted in a perfect fit for their homes.
Complaint Resolution
Unfortunately, one reviewer had a negative experience with the company, complaining about the quality of the sofas, which deteriorated quickly, and the company's handling of the complaint, which they felt was unprofessional.
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