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14 Years
experience
Your Trusted IT Partner in Darlington
Established in 2012, GSiT Limited specialises in creating business software solutions that automate key processes and reduce manual administration. Our expertise lies in developing tailored software products for estate agents, e-tailers, logistics companies, and recruitment organisations, alongside providing internet telephony and Exchange mailbox hosting services. We operate a unique software-as-a-service model, running applications on our UK-based servers with 99.99% availability SLA, offering clients cost-effective access without upfront capital expenditure. Our solutions integrate advanced features like hourly data backups, multi-device accessibility, and flexible customisation options.

With proven experience in delivery logistics automation handling over 750,000 annual deliveries, we combine technical expertise with business management insights to deliver efficiency gains. Our hosted VoIP systems provide scalable communication solutions with features including free voicemail-to-email, call recording, and UK-wide number portability. We maintain full operational transparency through real-time client dashboards and comprehensive support documentation.
Services
Software Development Hosted VoIP Multidrop Assist Etail Assist Lettings Assist Recruit Assist Exchange Hosting Route Optimisation Cloud Solutions IT Support
Details
  • Year established: 2012
Highlights and features
  • We offer 13 years of proven experience in business software development
  • Our cloud-based solutions require no upfront capital investment
  • We provide 24/7 server monitoring with 99.99% uptime SLA
  • Our logistics software handles over 750,000 deliveries annually
  • We implement hourly data backups across multiple UK locations
What people say
Saves a ton of time Revolutionised the logistics Perfectly matches workflow Saving money too Brilliant service
Services
Bespoke Software Development
We create tailored software solutions that automate business processes and improve operational efficiency. Our development approach combines client-specific requirements with existing frameworks to deliver cost-effective, scalable applications. Clients benefit from reduced administrative burdens, faster workflow execution, and measurable cost savings through our cloud-hosted software-as-a-service model.
Hosted VoIP System
Our hosted VoIP solutions provide businesses with flexible communication systems featuring call routing, voicemail-to-email, and mobile integration. The service eliminates hardware costs while offering scalable features like auto-attendants and call queues. Clients benefit from reduced telecoms expenses and enhanced business continuity through our 99.99% uptime SLA data centres.
Multidrop Assist
This delivery management software automates order processing, route planning, and documentation for logistics companies. The system handles 750,000+ deliveries annually, offering real-time tracking, proof-of-delivery documentation, and warehouse management features. Clients achieve significant time savings and operational cost reductions through automated workflow processes.
Etail Assist
Our ecommerce solution automates order processing, stock control, and supplier communications for online retailers. The cloud-based system integrates with multiple sales channels while providing VAT invoicing and sales analytics. Businesses benefit from streamlined operations and improved order fulfillment accuracy across multi-site operations.
Lettings Assist
This property management software automates rent calculations, tenant communications, and maintenance tracking for estate agents. Features include Rightmove integration, landlord portals, and automated financial reporting. The system reduces administrative tasks while improving transparency between agents, landlords, and tenants through secure online access.
Questions
What software solutions do you offer?
We provide bespoke software for logistics management, ecommerce operations, property lettings, and recruitment agencies, alongside hosted VoIP systems and Exchange email hosting services.
How does your software pricing work?
Our cloud-based solutions operate on monthly licence fees with no upfront development costs. Pricing varies by service with options including per-user charges and usage-based models.
Can I access your systems remotely?
All our software solutions are cloud-based and accessible from any internet-connected device, including smartphones and tablets, enabling flexible working arrangements.
Do you provide technical support?
We offer comprehensive support through our knowledge base resources and direct contact via phone or email during business hours, with system monitoring available 24/7.
What security measures are in place?
Our UK data centres maintain 99.99% uptime SLA with hourly backups. All systems use secure login authentication and encrypted data transmission protocols for enhanced protection.
Can your software integrate with existing systems?
Our solutions include API access and standard integration options for common business platforms, with custom integration capabilities available for specific client requirements.