Experience the Art of Fine Furniture at Richardsons
At Richardsons Furniture, we pride ourselves on being the go-to destination for fine furniture in Swadlincote and surrounding areas. With over 140 years of experience, we have developed a unique understanding of what it takes to succeed in the furniture industry. Our winning combination of great products, competitive prices, vast choices, exceptional service, and most importantly, great staff, has enabled us to build a loyal customer base across Derbyshire, Staffordshire, Leicestershire, and the Midlands.
Our Story
As a family-run business, we take pride in our heritage and the values that have been passed down through generations. We believe that everyone has different tastes and preferences, which is why we offer a diverse range of modern and traditional styles to cater to every individual's needs. Our four-story showroom is carefully curated to provide an immersive experience, allowing customers to explore and find the perfect piece of furniture to enhance their home.
Our Services
At Richardsons Furniture, we offer a comprehensive range of services to make your shopping experience seamless and enjoyable. From free local delivery to part-exchange options, we strive to provide an unparalleled level of customer service. Our team of experts, including Managing Directors Lisa and Darren Smith, Store Manager Richard Brown, and delivery man Chris Wright, work together to ensure that your furniture is delivered in perfect condition.
Specialized Orthopaedic Chair Department
We take pride in our specialized orthopaedic chair department, where we stock a vast range of recliner chairs designed to make sitting and getting up easier for individuals with arthritis, backache, and other mobility issues. Our experienced staff members are happy to provide in-home demonstrations, and we also cater to care homes and residential homes, offering VAT-free supplies to eligible customers.
Experience the Richardsons Difference
At Richardsons Furniture, we invite you to experience the difference for yourself. Visit our showroom, explore our vast collection of furniture, and let our friendly staff guide you in finding the perfect piece to elevate your home.
Customer Reviews Summary
Positive Feedback
- The majority of customers praised the excellent customer service, with staff described as friendly, helpful, and knowledgeable.
- Many reviewers appreciated the wide range of furniture options, competitive prices, and free delivery.
- Several customers mentioned the impressive showroom, with one reviewer noting the 8000 square feet of display space.
- The quality of the furniture was also commended, with some reviewers specifically mentioning the comfort and craftsmanship of their purchases.
Negative Feedback
- A few customers expressed disappointment with the after-sales customer service, citing issues with resolving problems and experiencing delays.
- One reviewer felt that the showroom was overcrowded, making it difficult to view individual items properly.
- Another reviewer felt pressured by sales staff and did not appreciate the sales tactics used.
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