At The Lost Sock, we pride ourselves on being a one-stop laundry shop that provides a wide range of services to cater to your laundry needs. Our state-of-the-art facilities, coupled with our team of experienced professionals, ensure that your garments are treated with the utmost care and attention. From service washes to ironing, dry cleaning, and duvet washing, we have got you covered.
Our Services
Our service wash is fast, hassle-free, and great value, with exceptional turnaround times washed, dried, and folded ready for collection. We also offer a premier ironing collection and delivery service, where we take care of your ironing requirements, ensuring that your garments are crisp and wrinkle-free. Our dry cleaning partner provides a wide range of dry cleaning services, from skirts to soft furnishings, and returns them to the highest standard possible. Additionally, we offer a duvet cleaning service to keep your duvets in top condition, and our DIY services allow you to do your laundry at your own convenience.
Our Vision
Our management had a vision to create a modern 21st-century total laundry centre that is desperately needed in Aylesbury. We have created a convenient and hassle-free experience for our customers, with ample free parking, disabled parking, and staff available to assist. Our goal is to provide high-quality facilities and services to our clients, whether you are a self-service client or one of our service wash clients.
Our Promise
At The Lost Sock, we are dedicated to providing high-quality laundry services that meet your needs. We pride ourselves on our exceptional turnaround times, timely pickup and delivery, and high-quality facilities. We understand the importance of your personal belongings, and we strive to provide a service that exceeds your expectations.
Customer Reviews of The Lost Sock Launderette
Overall Experience
The majority of customers have expressed their satisfaction with the services provided by The Lost Sock Launderette. They have praised the cleanliness, efficiency, and friendly staff. Many have appreciated the helpful and welcoming nature of the staff, particularly Suzanne and Caroline.
Facilities and Services
Customers have complimented the cleanliness of the premises and the well-maintained machines. The wash and iron service has received particular praise, with many satisfied with the quality of the work. The quick turnaround time and efficient service have also been highlighted as positives.
Staff and Customer Service
The staff, especially Suzanne and Caroline, have been consistently praised for their friendly and helpful nature. Customers have appreciated their excellent customer service, which has contributed significantly to their positive experience.
Minor Issues and Concerns
Some customers have commented on the need for better customer management, particularly during busy periods. One customer had a negative experience due to a rude customer occupying all the dryers, which led to an unpleasant encounter.
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