Your Groundwork Solution - Expertly Delivered
At Columbine, we pride ourselves on being a family-run business that has been providing top-notch dry cleaning and laundry services to our valued customers for over 58 years. Founded in 1961, our company has grown and evolved to incorporate the latest in ecological garment care technology from around the world. Our team of loyal and experienced staff are dedicated to providing the best possible service to our customers, and we're proud to say that over half of our staff have been with us for over ten years.
Our Services
We offer a wide range of services designed to cater to all your garment care needs. Our shirt laundry facility is one of the best in the South East, using state-of-the-art Sankosha machines to provide a professional "American" style finish that's impossible to achieve at home. We also offer same-day dry cleaning, wet cleaning, and alterations and repairs services, as well as specialized services for wedding dress cleaning and boxing, leather and suede cleaning, curtain and furniture cover cleaning, and more.
Our Commitment to the Environment
At Columbine, we're committed to reducing our impact on the environment. Our mantra is "re-use, reduce, recycle, " and we encourage our customers to bring back our packaging, hangers, pins, plastic bags, and intact polythene covers for us to recycle. We're constantly looking for ways to reduce our carbon footprint and promote sustainability in our operations.
Our Goal
Our goal is to provide exceptional service to our customers, while also promoting environmentally friendly practices and reducing waste. We strive to build long-term relationships with our customers, and we're proud to have earned the trust of our community over the years.
Our Promise
At Columbine, we promise to provide high-quality services that meet the highest standards of excellence. We're committed to using only the latest technology and eco-friendly practices to ensure that your garments are cleaned and cared for with the utmost care. Our team of experts is dedicated to providing personalized service that exceeds your expectations, and we guarantee your satisfaction every time.
Closed Too Often
The common theme among reviewers is that the dry cleaner is often closed during operating hours. Reviewers have experienced wait times of up to 20 minutes, only to return later and find the shop still closed. One reviewer even showed up at 8:45 am, only to find the store shut.
Poor Customer Service
Reviewers have expressed dissatisfaction with the dry cleaner's customer service. One reviewer received a damaged item, only to be told by the manager that they had followed directions. The reviewer was left with unusable items and a wasted cleaning charge.
Unreliable and Unresponsive
Multiple attempts to contact the dry cleaner by phone were met with no answer. This lack of responsiveness and reliability is a major concern for potential customers.
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