Business Details
26 Years
experience
Emergency
services
Your Trusted Partner for HVAC Solutions
Established in 2000, Brooktherm Refrigeration has grown into a leading provider of industrial refrigeration and air conditioning services. As an independent family-run business, we balance tradition with innovation to deliver design, installation, and maintenance solutions tailored to client needs. Our team boasts over 150 years of combined industry experience, specialising in ammonia, CO2, and HFC refrigerants while serving sectors like food production, pharmaceuticals, and marine industries.We prioritise QHSE standards, offering 24/7 emergency response within 4 hours and maintaining a dedicated training programme to ensure technical excellence. Client satisfaction drives our continuous improvement, supported by asset management software and a commitment to sustainability, safety, and community investment through apprenticeships.
Services
Refrigeration
HVAC
Projects
Spares
Emergency Services
Maintenance
Asset Management
Training
Compliance
Design & Installation
Details
- Year established: 2000
Highlights and features
- We guarantee 4-hour emergency response times across the UK
- Our team holds 150+ years of combined refrigeration and HVAC expertise
- Family-run values ensure direct supplier relationships for quality assurance
- We operate 24/7 emergency services with director-level support
- Apprenticeship programmes ensure continuous technical skill development
What people say
Fantastic relationship
Reliable and proactive
Wealth of knowledge
Peace of mind
No call centres
Services
Industrial Refrigeration
We design, install, and maintain industrial refrigeration systems for chill stores, food production, and ultra-low temperature applications. Our engineers specialise in ammonia, CO2, and HFC refrigerants, serving sectors like food processing and pharmaceuticals. With 24/7 emergency support and retrofitting capabilities, we ensure operational continuity and energy efficiency for clients nationwide.
HVAC Systems
Our HVAC solutions cover design, installation, and maintenance of commercial heating, ventilation, and air conditioning systems. Partnering with Mitsubishi Electric and Toshiba, we deliver energy-efficient VRF systems and split units with 7-year warranties. Sustainability-focused installations prioritise renewable energy integration and regulatory compliance for industrial and commercial clients.
Emergency Services
We provide 24/7 emergency response with 4-hour on-site guarantees for refrigeration and HVAC failures. Our rapid deployment teams prioritise minimising downtime in temperature-critical environments. Director-level oversight ensures swift resolution of compressor failures, refrigerant leaks, and system malfunctions across the UK.
Planned Maintenance
Our tailored preventive maintenance programmes reduce system failures through regular inspections and asset management. Using proprietary software, we track service history and compliance documentation accessible via client portals. Packages range from standard labour cover to fully inclusive contracts with same-day spares delivery.
Refrigeration Spares
We supply new and reconditioned compressors, valves, and HVAC components with global delivery options. Specialist sourcing handles obsolete parts while technical teams advise on compatibility and installation. Competitive pricing and 365-day support ensure minimal downtime for critical cooling systems.
Questions
What industries do you serve?
We specialise in food & beverage, pharmaceutical, marine, chemical, and manufacturing sectors requiring temperature-controlled environments.
Do you offer emergency breakdown cover?
Yes, our 24/7 emergency service guarantees on-site response within 4 hours across the UK for critical system failures.
What refrigerants do your engineers handle?
Our certified technicians work with ammonia (NH3), CO2, HFC/HFO blends, and traditional HFC refrigerants.
Can you support legacy refrigeration systems?
Yes, we retrofit obsolete systems to lower GWP refrigerants and supply replacement compressors for aging installations.
How do you ensure service quality?
Through ISO-aligned QHSE practices, 150+ years combined engineering experience, and client feedback review meetings twice yearly.
Do you provide training for site engineers?
Yes, we offer F-Gas compliance courses and system-specific training for maintenance personnel at client facilities.
