Warmth and Comfort, Expertly Delivered
At Waveney Stoves, Fireplaces and Range Cookers, we are dedicated to providing our customers with a comprehensive range of stoves, fireplaces, and range cookers that cater to their individual needs and preferences. With a vast array of products from leading manufacturers, we strive to deliver exceptional quality, performance, and style to our customers.
Our Services
Our team of experts is committed to providing unparalleled customer service, from the initial consultation to the final installation. We undertake all aspects of installing your stove or fireplace, including chimney builds or alterations, installation of chimney linings and twin wall flue systems, and supply of fire surrounds, beams, and hearths. Additionally, we offer a wide range of stove and range cooker spares, including fire bricks, replacement glass, and fire rope.
Why Choose Us
At Waveney Stoves, Fireplaces and Range Cookers, we pride ourselves on our extensive knowledge and experience in the industry. Our team is dedicated to providing personalized advice and guidance to ensure that our customers make informed decisions that meet their specific requirements. We understand the importance of creating a warm and inviting atmosphere in your home, and we are committed to helping you achieve this.
Our Showroom
Our stunning showroom is a must-visit for anyone looking for inspiration or guidance on selecting the perfect stove, fireplace, or range cooker. Our fully working stoves are on display, allowing you to experience the warmth and ambiance they provide. Our friendly and knowledgeable staff are always on hand to answer any questions you may have and provide expert advice.
Customer Experience
The feedback from Waveney Stoves and Fireplaces' customers is overwhelmingly positive, with several reviewers praising the company's professionalism, helpfulness, and excellent service.
Quality of Work
Many customers have reported excellent workmanship, with installers taking care to cover everything, work quickly and cleanly, and finish their jobs to a high standard. The installation of fire surrounds, slate chamber sets, and wood burners is consistently praised for being done with care and attention to detail.
Communication
Customer feedback highlights the importance of good communication, with some reviewers noting that the initial response to their enquiry was prompt and efficient. Installers are also praised for keeping customers informed throughout the installation process.
Reliability
Waveney Stoves and Fireplaces seems to have a reputation for reliability, with customers reporting that appointments were kept and work was carried out as promised.
Cost
Some customers have noted that the company was honest with them about the final cost of the job, and that any potential issues were handled transparently.
Negative Feedback
The only negative feedback came from Georgina Barnes, who noted that the lady manager was uninterested and seemed to be in a hurry to get rid of them during their second visit.
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