Trust us to fix your drain, anytime, anywhere!
At Drainfix Services, we take pride in being a small, family-run drainage company with a big impact. With branches in Chelmsford, Slough, Hounslow, and Woking, we offer a 24-hour, 7-day a week service to cater to all your drainage needs. Our team of accredited engineers is dedicated to providing top-notch services, from drain repairs and toilet unblocking to CCTV surveys and sewer connection work.
Our Services
We understand the importance of a well-functioning drainage system, which is why we offer a comprehensive range of services to ensure your home or business premises is running smoothly. Our services include:
- Plumbing services, including domestic and commercial plumbing
- CCTV drain surveys, including domestic and commercial surveys
- Drain repair and excavation
- High-pressure drain jetting
- Pump station drainage
- Trenchless technology
- Water mains repair
- Foundation investigation
- Sewer and surface water connection
- UV LED pipe lining
Our Approach
At Drainfix Services, we believe in using the latest technology to provide fast and effective solutions. We utilize state-of-the-art tools, including cutting-edge equipment from Dancutter, to carry out intricate work with minimal error. Our engineers are accredited to ISO standard and NADC-accredited, ensuring you receive the best possible service.
What Sets Us Apart
We pride ourselves on our advanced real-time reporting system, which allocates the right engineer for the job, considering factors like proximity and required equipment. This ensures you receive a precise quotation upfront, with no surprises. Our system also keeps you informed every step of the way, from confirmation of your engineer's booking to real-time updates on work progress.
Customer Testimonials
Don't just take our word for it! Our customers have praised our excellent service, citing our ethical and hardworking approach. James Fleming, a satisfied customer, said, "Excellent company, ethical and hard working. Genuine company with dedicated workforce. Very happy with their work and care of our home." Emily, another happy customer, raved about our "great customer service, " saying we "fitted us in at short notice, arrived when scheduled, and fixed our issue with our shower drain, very professional."
Overall Satisfaction
The majority of customers are extremely satisfied with the services provided by DrainFix Services Ltd, with many rating their experience as 5-star. The company's professionals are commended for their friendly and efficient demeanor, professionalism, and effective problem-solving skills.
Key Strengths
- Friendly and professional staff
- Efficient and quick response to customer needs
- Effective problem-solving skills
- Great communication from office staff to engineers
- Competitive prices
- High-quality workmanship
Key Weaknesses
- Some customers reported having to do additional cleaning or repair work after the issue was fixed
- One customer had a poor experience with customer service
- One customer reported a week-long delay in receiving a resolution to an issue
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