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Marten & Carnaby is a trusted team of chartered surveyors and property managers based in Sutton, Surrey. We provide comprehensive property services throughout South London and North Surrey, encompassing valuations, surveys, and block management. With over years of combined expertise, we are dedicated to offering reliable assessments and solutions tailored to our clients' needs.
Our Expertise
Our team comprises experienced professionals with in-depth knowledge of the property market and relevant legislation. We hold qualifications from the Royal Institute of Chartered Surveyors (RICS) and adhere to the highest industry standards. We offer a comprehensive range of services, including:
Valuations
We provide valuations for various purposes, including:
- Residential property
- Commercial property
- Business premises
- Inheritance and taxation purposes
Surveys
We offer a full spectrum of surveys for residential and commercial properties, encompassing:
- Home Surveys
- Building Surveys
- Structural Surveys
- Energy Performance Certificates (EPCs)
Block Management
We understand the specific challenges faced by freehold and leasehold properties. We provide a comprehensive block management service, encompassing:
- Rent collection
- Service charge management
- Building maintenance and repairs
- Tenant communication and dispute resolution
Lettings and Management
Through our sister company, Succour Management, we offer professional residential lettings and management services, ensuring:
- Comprehensive tenant screening and referencing
- Rent collection and payment processing
- Tenant communication and maintenance coordination
Our Approach
We pride ourselves on our clear and transparent communication, meticulous attention to detail, and responsive approach. We tailor our services to meet our clients' individual needs and provide regular updates throughout the process.
Client Testimonials
We have received numerous positive testimonials from satisfied clients who have benefited from our thorough assessments and tailored solutions. Their words are a testament to our expertise, professionalism, and dedication to client satisfaction.
Surveys and Reports
The reviews for Marten & Carnaby Chartered Surveyors are overwhelmingly positive. Customers praise the company's thoroughness, competitiveness, and excellent communication. Survey Quality, Communication, and Professionalism are key themes that emerge from the reviews.
Thoroughness of Surveys
Reviewers highlight the level of detail and thoroughness in the surveys conducted by the company's surveyors. Ian Robertson notes that the Level 3 survey on his Edwardian house was "extremely thorough". Hanna Pabst's review also mentions the survey being "very responsive" to their requests and having an "open" approach to handling additional points submitted ahead of the inspection.
Communication and Professionalism
The reviews consistently praise the company's communication and professionalism. Ian Robertson, Leila Williams, and Wendy Winton all mention excellent communication from Chris, David, and Christine. Wendy Winton specifically notes that David who conducted the survey was "very professional and friendly".
Urgent Surveys
Wendy Winton's review highlights the company's ability to accommodate urgent surveys, even on short notice. The company managed to fit her in "on the same day" after another surveyor let them down.
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