Business Details
31 Years
experience
Luxury Nursing Home in Wells, Somerset
The Wells Nursing Home has been dedicated to providing exceptional care since 1995, when our founder Cristina Bila established the first home in Pembrokeshire. Our Wells Nursing Home exemplifies our commitment to luxury and compassionate care, offering round-the-clock nursing support overseen by experienced professionals. We prioritise creating a warm, homely atmosphere while maintaining the highest standards of care, as evidenced by our residents' positive feedback during challenging times like the pandemic. Our team, handpicked for their empathy and expertise, delivers personalised support tailored to individual needs. Through continuous investment in facilities and staff development, we ensure residents enjoy both comfort and an enriched lifestyle.Our bespoke dining experience, curated by Head Chef Ann Barrat, and tailored activities led by Lifestyle Manager Cathrine reflect our holistic approach to wellbeing. With multiple homes across the region, we combine local knowledge with a consistent ethos of respect and dignity for all residents. Our transparent communication and adaptability to residents' families' needs have strengthened trust, as highlighted by testimonials praising our exceptional care and dedication. As a company, we remain committed to evolving with residents' needs while upholding the core values that have defined us since our inception.
Services
Residential Care
Nursing Care
Palliative Care
Bespoke Dining
Hairdressing
Reflexology
Optician Services
Dental Care
Chiropody
Lifestyle Activities
Details
- Year established: 1995
Highlights and features
- 24/7 dedicated nursing staff with specialist palliative care expertise
- Award-winning culinary experience with chef-prepared, nutritious meals
- Personalised lifestyle programmes tailored to residents' interests
- Luxurious, homely environment with beautifully landscaped gardens
- Proven track record of excellence since 1995 across multiple locations
What people say
Great job
Excellent care
Friendly staff
Fantastic cake
Recommend this home
Services
Residential Care
Our residential care provides round-the-clock support in a luxurious setting, ensuring residents' daily needs are met by trained professionals. We create personalised care plans focusing on individual preferences and medical requirements. The service combines comfort with safety, offering a homely environment where residents receive both physical and emotional support.
Nursing Care
Specialist nursing care is available 24/7 for residents requiring complex medical attention. Our qualified nurses deliver tailored support for chronic conditions and post-hospital recovery. The service includes regular health monitoring, medication management, and collaboration with visiting healthcare professionals to maintain optimal resident wellbeing.
Palliative Care
We provide compassionate palliative care focused on comfort and dignity during life's final stages. Our multidisciplinary team works closely with families to create individualised care plans addressing physical, emotional, and spiritual needs. The service includes pain management, emotional support, and creating peaceful environments for residents and their loved ones.
Bespoke Dining
Led by our head chef, the dining experience features freshly prepared meals using quality ingredients. Menus accommodate dietary requirements while offering culinary variety to delight residents' tastes. The service includes special dietary provisions, dining assistance, and creating social mealtimes that enhance residents' enjoyment and nutritional wellbeing.
Lifestyle Activities
Our tailored activities programme caters to diverse interests through daily social, creative, and physical opportunities. From gardening clubs to art classes and musical entertainment, we foster mental stimulation and social connection. The service includes intergenerational activities and community events that maintain residents' social ties and personal interests.
People
Cristina Bila
Director and Proprietor
Founder of The Wells Nursing Home since 1995, Cristina Bila has established multiple luxury care facilities across the South West. Her vision combines compassionate care with premium amenities, maintaining personal involvement in strategic leadership while empowering her management team.
Ann
Home Manager
As dedicated Home Manager, Ann leads Wells Nursing Home with compassion and commitment. She focuses on creating memorable experiences for residents, overseeing a caring team that prioritises individual wellbeing while maintaining the home's warm, welcoming atmosphere.
Julia
General Manager
With extensive experience in elderly care, Julia oversees healthcare provision across The Wells Nursing Home. Her leadership focuses on challenging age-related perceptions and enriching residents' lives through innovative care approaches and staff development initiatives.
Luminita
Clinical Lead
As Clinical Lead, Luminita maintains exemplary care standards at Wells Nursing Home. Her compassionate approach ensures residents receive consistent, high-quality nursing support, while mentoring staff to uphold our commitment to exceptional clinical care.
Ann Barrat
Head Chef
Head Chef Ann Barrat leads our culinary team, creating nutritious and delicious meals that enhance residents' dining experience. Her expertise ensures menus meet dietary needs while providing enjoyable mealtimes that contribute to overall wellbeing.
Questions
What types of care does Avon Care Homes provide?
We offer residential, nursing, and palliative care with personalised support plans tailored to individual needs and medical requirements.
Are specialist healthcare services available?
Yes, we provide 24/7 nursing care and coordinate regular visits from opticians, dentists, chiropodists, and other healthcare professionals.
How are meals and dietary needs managed?
Our head chef prepares fresh meals daily, accommodating special dietary requirements while ensuring nutritious and enjoyable dining experiences.
What activities are available for residents?
We offer tailored activities including gardening, art classes, cinema club, and community events to suit diverse interests and abilities.
Can families visit residents?
Yes, we welcome visits with arrangements made to ensure safety and comfort for all, including designated visiting areas and protocols.
How does the home support end-of-life care?
Our palliative care team provides compassionate support focused on comfort and dignity, with individualised plans addressing physical, emotional, and spiritual needs.
