Trust us to keep you on the road
At Direct Tyres & Auto, we are a family-run automobile garage located in Innsworth, Gloucester, with a rich history dating back to 1984. Our team of highly qualified and experienced staff, fully trained with City & Guilds, are dedicated to providing exceptional service to our valued customers. We pride ourselves on our friendly and approachable nature, ensuring that every customer feels comfortable and confident in our ability to meet their vehicle's needs.
Our Services
We understand the importance of regular vehicle maintenance, which is why we offer a comprehensive range of services to keep your car running at its best. Our services include car servicing, MOTs, repairs, and tyres, all of which are carried out to the highest standards using only the best quality parts and materials. Our car servicing packages are designed to help you save money and ensure your vehicle is safe to drive, while our MOT test centre is approved for Class 4 vehicles, including cars, motor caravans, and more. If you're experiencing any issues with your vehicle, our experienced technicians can diagnose and repair faults quickly and efficiently, and we also offer a free tyre fitting service, providing impartial advice to help you choose the best tyres for your vehicle.
Our Expertise
With over 30 years of experience in the industry, we have built a reputation for excellence and reliability. Our team is committed to staying up-to-date with the latest technologies and techniques, ensuring that we can provide the best possible service to our customers. Whether you're looking for routine maintenance, unexpected repairs, or simply need some expert advice, we are here to help.
Our Goal
Our goal is to provide exceptional service, quality, and value to our customers, building long-term relationships and earning their loyalty and trust. We strive to be the go-to garage for all your vehicle needs, and we are dedicated to making your experience with us as smooth and hassle-free as possible.
Excellent Customer Service and Quick Turnaround
Friendliness and Helpful Staff
Many reviewers praised the friendly and helpful staff at Direct Tyres & Auto, highlighting the excellent customer service they received. Several reviewers, including Amy Williams, Chris Mills, and Maroochy Dazza, mentioned the friendliness and professionalism of the staff, making them feel comfortable and at ease.
Efficient Service and Quick Turnaround
Reviewers also praised the quick and efficient service provided by Direct Tyres & Auto. Ryan Groves mentioned that his MOT was done quickly, while Mike Newdeck appreciated the swift warranty work done on his car. Marisa Wates was impressed with the quick booking and excellent service despite her tight schedule.
Trustworthy and Honest
Several reviewers, including Mark Stancliffe and Maroochy Dazza, mentioned that they found Direct Tyres & Auto to be trustworthy and honest. R. Was-Miles appreciated the diagnostic work done on his car, which helped him avoid unnecessary expenses.
Minor Issues with Pricing and Customer Experience
Chub Gnu's review was the only one with a lower rating, citing high prices and a less-than-ideal customer experience.
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