Solutions for a safe and efficient building environment
Midland Commercial Environmental Services (M.C.E.S.) brings over 40 years of expertise to the maintenance, repair, and optimization of building services across commercial properties. We prioritize energy efficiency, safety, and optimal performance across all aspects of building operation.
Our Vision
Our vision is to empower businesses and organizations to achieve optimal building performance through tailored, responsive, and innovative solutions. We are committed to equipping our clients with the knowledge and support they need to make informed decisions regarding their building infrastructure.
Who We Are
Our team comprises highly skilled engineers, technicians, and project managers who hold relevant industry certifications and vast experience in all aspects of building services. We prioritize open communication, transparency, and collaborative partnerships to ensure client satisfaction.
What We Offer
MCES offers an extensive range of services encompassing:
**Heating, Cooling & Ventilation
- Comprehensive assessments and troubleshooting of heating, cooling, and ventilation systems
- Installation, maintenance, and repair of boilers, compressors, filters, and controls
- Expert advice on energy efficiency upgrades and system optimization
**Electrical & Lighting
- Electrical inspections, repairs, and installations
- Lighting audits and recommendations for energy-efficient solutions
- Comprehensive testing and maintenance of electrical systems
**Public Health & Environmental
- Inspection and maintenance of plumbing, drainage, and sanitation systems
- Implementation of sustainable practices for water conservation and pollution reduction
- Compliance monitoring and certification
**BMS & Controls
- Installation, configuration, and maintenance of building management systems
- Automation of lighting, HVAC, and other building systems for enhanced efficiency
- Optimization of energy consumption and comfort levels
**Project Support & Consulting
- Comprehensive energy audits and performance analysis
- Design and implementation of maintenance and improvement plans
- Assistance with capital budgeting and ROI calculations
Our Commitment
We are committed to:
- Providing responsive and personalized customer service
- Delivering high-quality workmanship and attention to detail
- Maintaining open communication and clear project documentation
- Utilizing cutting-edge technology and industry best practices
Customer Feedback Summary
General Sentiment
The overall sentiment of the feedback provided is negative. The customer expresses dissatisfaction with the service received and highlights the unresponsiveness of the contact support.
Key Points of Feedback
1. Lack of Responsiveness: The customer mentions that contacting the support team is pointless, as they do not respond to problems.
2. Unhelpful Support: The customer also expresses frustration over being ignored and steamed when they attempt to reach out for assistance.
Overall Experience
The customer's experience with the support team has been poor, leading to their negative rating of 1 star.
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