Replacing teeth, Changing lives
Who We Are
Uniform Express is a leading provider of bespoke uniform solutions for businesses across diverse sectors. With over 60 passionate employees and a turnover exceeding 12 million, we have established ourselves as a trusted partner for over 900 companies worldwide. Our mission is to design, manufacture, supply, and manage tailored uniform solutions that empower employees and enhance brand identity.
Our Principles
Our core values guide our actions and ensure client satisfaction:
- Creative: We are driven by innovative design and a commitment to unique, iconic uniform solutions.
- Partnerships: We foster strong relationships built on trust and open communication.
- Innovative: We embrace advancements in materials, technology, and sustainability to create exceptional products.
- Ethical: We uphold the highest standards of ethical sourcing and production practices.
- Transparent: We believe in clear and open communication throughout the entire process.
- Flexible: We adapt to diverse client needs and requirements with agility and responsiveness.
- Passionate: We are driven by a genuine interest in creating stylish and functional uniform solutions that empower employees.
The Uniform Express Difference
We take pride in our comprehensive approach to uniform design and management. Our process involves:
- Detailed Consultation: We actively listen to your needs, aspirations, and brand identity to understand your unique requirements.
- Creative Design: Our talented designers create distinctive and impactful uniform concepts.
- Sustainable Materials: We prioritize quality and sustainability, utilizing recycled materials and eco-friendly practices throughout production.
- Expert Manufacturing: We partner with accredited and transparent manufacturers to ensure exceptional quality and craftsmanship.
- Seamless Process: From initial consultation to delivery and ongoing management, we streamline the entire process for maximum efficiency and client satisfaction.
Our Expertise Across Industries
Our vast experience encompasses a broad spectrum of industries, including:
- Retail
- Holiday Parks
- Transport & Logistics
- Workwear
- House Builders
- Healthcare
- Financial Services
- Personal Protective Equipment (PPE)
- Security
- Paramedic & Ambulance
- Facilities Management (FM)
Overall Experience
The majority of customers have had a negative experience with Uniform Express, with many expressing disappointment, frustration, and even trauma.
Common Issues
Several reviewers have mentioned issues with product quality, including receiving items that are not as described, such as missing logos, incorrect sizes, and poor craftsmanship. Additionally, some customers have mentioned difficulties with the company's customer service, including unhelpful and dismissive representatives, long waiting periods, and a lack of official complaints procedures.
Positive Experiences
A few reviewers have had positive experiences with Uniform Express, describing the company as "amazing" and praising their customer service, product quality, and fast turnaround times.
Racist Treatment
One reviewer, Cath C, reports being subjected to racist treatment by the company's customer service representatives, including being laughed at and made fun of for her grammar and pronunciation mistakes.
Minimum Order Value
Several reviewers have mentioned being put off by the company's minimum order value, which has increased over time and has become a major barrier for some customers.
Recommendations
Only a few reviewers have recommended Uniform Express, praising their service and product quality.
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