China Rose is a true Cantonese culinary experience, nestled in the heart of Bawtry. With over 35 years of experience, we have become renowned for our authentic dishes, warm atmosphere, and exceptional service.
Our Passion for Cantonese Cuisine
Our skilled chefs, led by the experienced Jason Kwan, prepare each dish with meticulous attention and fresh, seasonal ingredients. We take pride in presenting traditional Cantonese flavors with a contemporary twist, ensuring an unforgettable dining experience.
A Welcoming Atmosphere
Step inside China Rose and be greeted by our friendly and attentive staff. Our inviting ambiance is perfect for a romantic dinner, a family gathering, or a celebratory night out.
More Than Just Dining
Beyond our delectable food, we offer a variety of services to enhance your visit. Our private function room is ideal for intimate gatherings or business events, while our monthly "SHOWTIME" event features live music, a delicious Chinese meal, and a captivating performance.
Our Services
- Fine Dining Experience: Enjoy authentic Cantonese cuisine in a warm and welcoming atmosphere.
- Private Function Hosting: Create a memorable event in our fully-equipped function room.
- Monthly "SHOWTIME": Savor a delicious meal and enjoy the lively entertainment of top-notch tribute shows.
- Takeaway Service: Collect your favorite dishes to enjoy in the comfort of your home.
We take pride in being an integral part of the Bawtry community and look forward to welcoming you to China Rose.
Poor Customer Service and Unacceptable Food Quality
The reviews are overwhelmingly negative, with several authors expressing disappointment and frustration with their experiences at this Chinese restaurant. Food quality is a common issue, with complaints about bland, flavorless, and stale food, as well as health hazards like hair in the food. Customer service is also a major concern, with authors reporting rude, abrupt, and condescending staff, including hang-ups, dismissive behavior, and outright lies about food quality.
Call-Outs and Unpleasant Experiences
Some authors have had particularly unpleasant experiences, including being yelled at, accused of lying, and threatened. Others have reported feeling rushed or ignored, with delayed delivery and poor handling of orders. The atmosphere of the restaurant is also criticized, with reports of loud noise and discomfort.
Exceptions and Flaws
One reviewer had a positive experience with the food, praising the cooks and the consistently delicious dishes. However, even this reviewer was dissatisfied with the front-of-house staff, describing them as "passive-aggressive and unprofessional."
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