At Exclusive by Design, we hold dear the timeless values of excellent customer service and quality craftsmanship. Our commitment to these principles has made us a trusted name in the world of fine upholstered furniture. We understand that every customer is unique, and so are their needs and tastes. That's why we offer a wide range of styles, specifications, and fabrics, allowing you to create furniture that is tailored perfectly to your home and decor.
Our Unique Approach
Unlike other furniture suppliers, we do not stock ready-made sofas and chairs for immediate delivery. Each piece we produce is a result of a customer's specific choices, ensuring that every item we deliver is a perfect fit for your needs. We use only solid kiln-dried hardwood frames that are glued, screwed, and doweled to provide maximum strength. This allows us to offer our customers a remarkable Lifetime of ownership frame guarantee.
Our Showroom and Workshop
Our showroom is located above our long-established factory in Breaston, just 5 minutes from j25 off the m1. Here, you can witness first-hand the traditional techniques employed by our craftsmen and upholsterers, passed down through generations. We are proud of our local workforce and have an apprentice scheme in place, ensuring that the next generation is learning this increasingly rare skill.
Our Services
At Exclusive by Design, we offer more than just high-quality furniture. We also provide a comprehensive range of services designed to meet all your furniture needs.
- Bespoke Furniture: We specialize in bespoke furniture, hand-made to your exact specifications. If you can't find what you're looking for, we can still get it made for you.
- Re-upholstery: If you already have a suite you love but feel it's time for a refresh, we offer expert re-upholstery services. With hundreds of fabrics to choose from, you're sure to find the perfect one to give your furniture a new lease of life.
- Free Home Visits: We offer free home visits to help you choose the right fabric and style for your home. Our experienced team can provide expert advice and guidance, ensuring you make the best choice for your space.
- Re Covers: If your suite is still in good shape but the fabric is looking tired, we offer re-covering services. This is a great way to give your furniture a new look without the cost of a full re-upholstery job.
- Free Quotes and Advice: We offer free no-obligation quotes and advice. If you've seen something you like but it's a little too expensive, give us a call. You might be surprised at what we can do for you.
Quality and Price
Quality is of utmost importance to us, and we believe that it should be within reach for everyone. That's why we offer a range of luxurious and budget-friendly fabrics that can be combined with our best British workmanship. Whether price or quality is your priority, we have something for you.
Customer Testimonials
Don't just take our word for it. Here's what some of our customers have to say about our products and services:
"I have had a sofa and foot stool recovered and a matching chair made and have been extremely pleased with all products. The workmanship is excellent and I would not fail to recommend this company." - Barbara Parker, 22 April 2018
"Thank you for the excellent work repairing and recovering six old and very sad dining chairs. The leather looks tremendous and no more unpleasant seat springs. A helpful, friendly and professional service." - Ian W Eames, 07 May 2018
Summary of Customer Reviews for Exclusive by Design
Customer Feedback:
Exclusive by Design has received consistently positive feedback from its customers, who have expressed their satisfaction with the company's service and quality of work. Many have praised the professionalism, attention to detail, and the high-quality results achieved by the team. The reupholstering and refurbishment of sofas, chairs, and other furniture items have been highlighted as a cost-effective and efficient way to extend the life of existing pieces. The company's customer service has also been commended for its friendly and approachable nature, with several customers mentioning the helpfulness of the staff, particularly Justin.
Quality of Work:
The quality of the work provided by Exclusive by Design has been highly praised by customers, who have noted the exceptional craftsmanship and attention to detail. The company's commitment to using high-quality materials and ensuring that all work is completed to a high standard has been particularly appreciated. Several customers have commented on the transformation of their old, worn-out furniture into pieces that look and feel like new.
Customer Service:
The customer service provided by Exclusive by Design has been consistently rated as excellent. Customers have appreciated the friendly and professional manner of the staff, who have been described as helpful, knowledgeable, and approachable. The company's commitment to ensuring customer satisfaction has been highlighted, with many customers noting that their needs and preferences were taken into account throughout the process.
Overall, the reviews for Exclusive by Design suggest that the company offers a high-quality, cost-effective, and customer-focused service that is well worth considering for anyone looking to extend the life of their furniture.
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