At Trendy Flooring, we are passionate about providing our customers with the finest quality wood flooring products and exceptional customer service. Our team of experts has extensive knowledge in the industry, and we strive to deliver tailored solutions to meet the unique needs of our clients.
Our Story
Established as a leading supplier and designer of Engineered and Solid Wood Floors, Laminate, and LVT's, we have built a reputation for delivering bespoke finishing, custom inlays, and decorative parquet flooring solutions. From traditional designs like Herringbone, Versailles, and Toulouse to soft sculpted lines, we offer a vast range of styles and accessories to cater to diverse tastes and preferences.
Our Services
We understand that every client is unique, and that's why we offer a comprehensive range of services tailored to meet individual needs. Our services include:
- Supply and fitting of Engineered, Solid, Laminate, and LVT flooring products
- Bespoke finishing and custom inlays
- Decorative parquet flooring solutions
- Professional installation services
- Competitive pricing and a 100% guarantee
Our commitment to customer satisfaction is reflected in our 6-way strategy:
- Providing exceptional customer service
- Offering a vast range of products to choose from
- Delivering high-quality products
- Ensuring smooth ordering and delivery processes
- Providing professional installation services
- Offering competitive pricing and a 100% guarantee
Why Choose Us?
At Trendy Flooring, we pride ourselves on being a one-stop shop for professionals and homeowners looking for distinctive real wood floors or wood-look laminate and vinyl planks. Our team of experts will guide you through our extensive range of products, ensuring you find the perfect flooring solution to enhance the beauty and value of your property.
Where to Find Us
Located in Orpington, Bromley, we are proud to serve clients in and around London and South East England, including Beckenham, Sidcup, Greenwich, Southwark, Eltham, Erith, Dartford, West Wickham, Sevenoaks, and Tonbridge.
Summary of Reviews
Positive Experiences
- Many customers praised the staff for being lovely, helpful, and knowledgeable.
- The quality of the flooring was described as top-notch, with customers expressing satisfaction with their purchases.
- Some customers appreciated the excellent customer service, professionalism, and workmanship provided by the company.
Negative Experiences
- Several customers had poor experiences with the company, citing issues with customer service, workmanship, and refunds.
- Some customers felt misled about the return policy and were unhappy with the high fees deducted from their refunds.
- A few customers reported defects with their flooring and were unhappy with the company's response to their complaints.
Common Issues
- Some customers reported issues with the return policy, with high fees being deducted from refunds.
- A few customers experienced poor customer service, including being ignored or dismissed by staff.
- Some customers reported defects with their flooring, including issues with installation and quality.
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