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Expertise you can trust, service you deserve

Mass & Co are independent Chartered Surveyors and Property Consultants based in Brentwood, offering commercial agency and property advice throughout Essex, London, and the Home Counties since 1990. With a wealth of experience and expertise, we pride ourselves on providing exceptional services to our clients, tailoring our approach to meet their unique needs and objectives.

Our Services

At Mass & Co, we understand the complexities of the commercial property market, and our team of experienced professionals is dedicated to providing a comprehensive range of services to help our clients navigate this landscape. Our services include Valuations, Landlord & Tenant Surveys, Party Wall, Business Rates, Commercial Agency, Public Sector, Development and Investment, and Lease Extension. Whether you're a property owner, occupier, or investor, we have the expertise and resources to help you achieve your goals.

Our Valuations team provides expert advice on the value of commercial properties, drawing on extensive knowledge of the local market and current trends. Our Landlord & Tenant Surveys team helps clients navigate the often-complex relationships between landlords and tenants, providing guidance on lease negotiations, rent reviews, and dispute resolution. Our Party Wall team is experienced in resolving disputes and advising on party wall matters, ensuring that our clients' interests are protected. We also provide expert advice on Business Rates, helping clients to minimize their liability and optimize their rates strategy.

In addition, our Commercial Agency team has a proven track record of success in the Essex, London, and Home Counties commercial property market, providing expert advice on acquisitions, disposals, and lettings. Our Public Sector team works closely with local authorities, healthcare providers, and educational institutions to provide tailored property solutions that meet their unique needs. Our Development and Investment team advises on development opportunities, investment strategies, and portfolio management, helping clients to maximize returns and minimize risk. Finally, our Lease Extension team provides expert guidance on lease extensions, renewals, and terminations, ensuring that our clients' interests are protected.

Our Commitment to Excellence

At Mass & Co, we are committed to delivering exceptional service and expertise to our clients. Our team of experienced professionals is dedicated to staying up-to-date with the latest market trends, legislation, and best practices, ensuring that our clients receive the most effective and innovative solutions. We pride ourselves on our independence, impartiality, and integrity, and we are dedicated to building long-term relationships with our clients based on trust, respect, and exceptional service.

Reviews
Positive: The positive comments highlight the professionalism and helpfulness of the team, particularly Sue.
Negative: The negative comments focus on poor customer service and unresponsiveness.

Summary of Reviews

The first review is from Jo Pitcher, rating 1 star, who found the service useless. Despite phoning twice and emailing to arrange a viewing, there was no response, and the property was later found to be no longer available.

The second review is from Reece Lawrence, also rating 1 star, who had a poor experience with the customer service. He found the staff to be rude and unhelpful, especially the CEO.

In contrast, Shamshad Dunn Shammy had a positive experience, rating 5 stars. Sue at Mass and Co helped ease his stress and made the transition smooth.

Dave Fuller also had a positive experience, rating 5 stars, and found the team friendly and professional.

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