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Here at Trust Matters Family Funeral Services, we understand that losing a loved one is an incredibly difficult experience, and our team is dedicated to providing you with the highest standard of personal service at a time of emotional distress. With over ten years of experience serving the community of St Albans and the surrounding areas, we have arranged services for both religious and non-religious individuals, ensuring that your loved one's funeral is carried out with dignity and respect.
Our Services
We offer a comprehensive range of services to guide you through the funeral arrangement process, from the initial stages of planning to the final farewell. Our experienced team will advise you on all necessary procedures and legal requirements, ensuring that every detail is taken care of with sensitivity and compassion. Our services include:
- Guidance and advice on funeral arrangements
- Chapel of Rest facilities for private viewings
- Chauffeur-driven hearses and limousines for families
- Floral arrangements and charity donations
- A wide range of coffins and caskets, including personalisation options
- Burial and cremation services at local churches and crematoria
- Repatriation services for international transfers
- Probate and financial guidance to support you through the estate administration process
Our Team
Established in 2009 by Graham Hearnden and his daughter Jackie, Trust Matters Family Funeral Services is an independent, family-run funeral directors dedicated to providing a service tailored to your needs and requirements. Our team is committed to making your wishes and needs our highest priority, ensuring that you receive the support and guidance you need during this difficult time.
About Our Founder
Graham Hearnden, our founder, qualified as a licensed member of The British Institute of Funeral Directors in 2000 and holds The National Association of Funeral Directors Diploma. Together with his daughter Jackie, they aim to provide you with the highest standard of personal service at a time of emotional distress.
Why Choose Us
At Trust Matters Family Funeral Services, we understand that every individual is unique, and we strive to create a funeral service that reflects the personality and spirit of your loved one. Our team is dedicated to providing a service that is tailored to your needs and requirements, ensuring that you receive the support and guidance you need during this difficult time.
Overview of Reviews
All reviews of Trust Matters Funeral Services are overwhelmingly positive, with every reviewer giving a 5-star rating. The reviewers praise the professionalism, empathy, and kindness of Jackie and her team, highlighting their ability to handle difficult situations with compassion and care.
Excellent Service
Many reviewers praised the excellent service provided by Trust Matters, highlighting the professionalism, respect, and compassion shown by Jackie and her team. Several reviewers mentioned the team's ability to handle difficult situations with care and sensitivity.
Personal Touch
Several reviewers praised the personal touch provided by Jackie and her team, citing their kindness, empathy, and willingness to listen to their needs and wishes.
Professionalism
Reviewers praised the team's professionalism, highlighting their attention to detail, organization, and ability to handle complex arrangements with ease.
Negatives
None of the reviewers mentioned any negative experiences or issues with Trust Matters Funeral Services.
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