Welcome to Leightons Opticians & Hearing Care, a family-run business with 35 branches across the South of England. Our story began with a simple idea: to provide exceptional eye care and hearing services to our local communities. Over the years, we've grown, but our core values remain the same: to care for our customers, support our teams, and give back to our communities.
Our Services
At Leightons, we're committed to providing comprehensive eye care services to ensure your vision is the best it can be. Our expert optometrists use the latest technology to conduct thorough eye examinations, detecting any potential issues and providing personalized recommendations for your eye health. We also offer a range of contact lenses, glasses, and sunglasses from top brands, as well as a 'See Now, Pay Later' payment plan to make your new glasses more affordable.
In addition to our eye care services, we also offer hearing care services, including online hearing tests, free hearing tests, ear wax removal, and hearing protection. Our experienced audiologists will work with you to understand your hearing needs and provide personalized solutions to improve your hearing health.
Our People
Our people are at the heart of our business. From our optometrists and audiologists to our receptionists and store managers, every member of our team is dedicated to providing exceptional customer service. We care about our communities and strive to make a positive impact through our charity work and partnerships.
Our Social Purpose
At Leightons, we believe that everyone deserves access to quality eye care and hearing services, regardless of their background or circumstances. That's why we're committed to giving back to our communities through charity partnerships, fundraising events, and volunteer work.
Our Story
Our story began with a simple idea: to provide exceptional eye care and hearing services to our local communities. Over the years, we've grown, but our core values remain the same: to care for our customers, support our teams, and give back to our communities.
Overall Experience
The reviews suggest that the majority of customers have had a positive experience with Leightons, praising the staff for being polite, professional, friendly, and thorough. Many customers appreciated the attention to detail and the time taken to explain test results and answer questions.
Positive Aspects
- Friendly and professional staff
- Thorough and thorough examinations
- Attention to detail and explanations of test results
- Helpful and courteous service
- Clean and well-maintained premises
- Wide range of frames available
- Excellent customer service
Negative Aspects
- Some customers were disappointed with the appointment system, citing long wait times and the need to book an appointment for minor adjustments
- A few customers were unhappy with the requirement to wear masks during the pandemic
- One customer had a poor experience with a receptionist who was perceived as rude and unhelpful
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