Your motoring requirements, our priority
A Century of Expertise in Freight Forwarding and Shipping Solutions
Established in 1922, Wells & Root Ltd has grown from a modest operation to become a leading freight forwarding and shipping company in the Midlands. With over 90 years of experience, we offer a comprehensive range of services to businesses across all industries, ensuring efficient and reliable transportation of goods worldwide.
Comprehensive Freight Forwarding Services
From air and sea shipments to road transport, we provide a complete spectrum of freight forwarding solutions. Our team of experts ensures:
- Precision and efficiency: Delivering your goods on time and within budget.
- Flexibility and responsiveness: Adapting to your unique needs and requirements.
- Global reach: Access to major ports and airports across the world.
Bespoke Case Making and Packaging Solutions
Understanding the importance of reliable transportation, we offer bespoke case and pallet manufacturing services. Our services include:
- Custom-designed cases and pallets: Tailored solutions for specific goods and industries.
- ISPM15 compliant cases: Ensuring international shipment compliance.
- Heat-treated timber cases: Exceptional protection for valuable or sensitive goods.
- Vibro-isolation bases: Preventing damage during transport.
Exceptional Customer Care
At Wells & Root Ltd, we pride ourselves on our personalized approach and dedication to customer satisfaction. We offer:
- Responsive communication and updates throughout the process.
- Transparent documentation and clear explanation of costs.
- Competitive rates and customized solutions tailored to your needs.
Why Choose Wells & Root Ltd?
With decades of experience, expertise, and a client-centric approach, Wells & Root Ltd is your trusted partner for all your shipping and freight forwarding needs. Our services are designed to:
- Maximize efficiency and cost-effectiveness.
- Minimize risks and ensure safe transportation.
- Provide peace of mind and transparency throughout the process.
Overview of Reviews
The reviews for Wells and Root are generally positive, with most customers expressing satisfaction with the service provided.
Positive Experiences
Excellent Customer Service
Many reviewers praised the friendly and efficient staff, citing examples of helpfulness and professionalism. The office staff were commended for arranging shipping and the warehouse staff for facilitating loading and unloading.
High-Quality Packaging and Shipping
Several reviewers mentioned the custom crates provided by Wells and Root, describing them as "spot on" and suitable for shipping fragile items. The company's packaging and shipping services were deemed reliable and efficient.
Professionalism and Timeliness
Reviewers were impressed with the speed and efficiency of the shipping process, with one customer reporting a loading and unloading time of just over an hour.
Reasonable Prices
One reviewer mentioned that the prices were reasonable, making the service good value for money.
Negative Experience
Poor Customer Service
One reviewer reported a negative experience, citing rude and greedy staff who did not care about customer relationships.
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