Welcome to North West Aerials, a well-established company based in the North West of England, specialising in TV aerial and satellite dish installations for Freeview, Freesat, and Sky TV. We take great pride in our local, family-run business, which has been serving customers since 1962. Our primary focus is on customer satisfaction, and we are proud to say that the majority of our work comes from returning customers and recommendations.
Our Services
At North West Aerials, we offer a variety of services to meet all your home TV and entertainment needs. Our team of skilled engineers provides quick turnaround times, delivering quality and courteous service.
*TV Aerials*: If you need a new TV aerial fitting, whether you have just moved house, need to replace your aerial, or want points in extra rooms, we can supply, fit, and set up high-quality digital TV aerials and cabling to meet your needs.
*Aerial Repairs*: If you're experiencing TV signal issues, such as a fuzzy screen or pixelated pictures, we can quickly diagnose and repair problems with your current setup. We guarantee quick and efficient services to ensure you have all your TV channels working again.
*Satellite Installations*: We offer Sky HD and Freesat satellite dish installations, repairs, upgrades, and equipment setup. Whether you are new to Sky or Freesat, wish to upgrade or expand your existing setup, or would like some advice, we're here to help. We will tune you in, guide you through using the equipment, and sync remote controls to TVs.
*Tune in & Setup*: Our team can set up your TV, ensuring that you have everything you need for a perfect viewing experience. We offer a no-call-out charge for this service.
*Multi Room*: We supply and install the best multi-room systems tailored to your needs, allowing you to have digital TV in every room, which can work independently of one another.
*Smart Home*: With North West Aerials, you can control essentials like heating, lighting, security, and wi-fi, as well as integrate items such as TV, audio, home cinema, and motorised curtains and blinds.
Why Choose Us?
With over 60 years of experience, we have built a solid reputation for excellence. Here are a few reasons why you should choose us:
*Being honest, reliable, and trustworthy
*Answering customer calls promptly or returning them quickly
*Following up on our work and valuing every customer
*Using only high-quality parts, cable, and components
*Guaranteeing our work for 12 months
*Maintaining a high level of expertise and evolving with our sector
*Taking pride in our craft and working in a fast, tidy, and efficient manner
*Providing free, no-obligation quotes
*Not using high-pressure sales techniques
*Being Chas Accredited
Our team of skilled engineers travels to homes and businesses in your area 6 days a week, providing you with quick and efficient digital TV aerial and satellite installation and services. We are committed to ensuring complete customer satisfaction by offering quality services and products. So, if you're looking for the best digital TV aerial and satellite installation and services, call us today on 0800 1955 401 or 07976 726656.
General Feedback
The majority of the reviews provided are positive, with customers expressing satisfaction with the service provided by Northwest Aerials. Common praises include quick response times, professional and friendly engineers, and effective solutions to aerial issues.
Customer Satisfaction
Customers appreciated the prompt service, with several mentioning that their issues were resolved on the same day they contacted the company. Engineers such as Ian, Adam, Daryl, and Bradley were frequently mentioned for their politeness, knowledge, and efficiency. The installation of new aerials and the fixing of existing ones were among the services praised by customers.
Areas for Improvement
However, not all reviews were positive. One customer, Ajay Mohindra, expressed dissatisfaction due to a cancelled booking and a no-show. It appears that there may be room for improvement in terms of reliability and communication.
Technician Feedback
The technicians themselves received high praise from customers. Bradley, in particular, was frequently mentioned for his professionalism, knowledge, and friendly demeanor. Adam was also praised for his efficiency and ability to explain options clearly. Daryl and Ian were also mentioned positively for their quick service and polite nature.
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