Business Details
19 Years
experience
Emergency
services
Trusted Stairlift Solutions in Somerset
Established in 2007, Suttons Stairlifts has built a reputation for delivering reliable, high-quality stairlift solutions across Somerset, Wiltshire, Dorset, and Devon. Founded by Mark Sutton after a personal experience with aggressive sales tactics from national providers, the company prioritises honesty, integrity, and customer-centric service. Affiliated with global leader Handicare, we specialise in supplying, installing, and maintaining straight and curved stairlifts, with options for purchase, rental, or reconditioned models. Our team of experienced engineers, led by Max Spenn since 2022, provides prompt, professional service, including emergency repairs and annual servicing, ensuring customer safety and independence.We pride ourselves on a no-pressure approach, competitive pricing, and tailored solutions for unique staircases, including narrow or curved designs. With over 49 five-star reviews, our commitment to transparency, reliability, and exceptional after-sales support has earned us trust through word-of-mouth recommendations. Headquartered in Shepton Mallet, we serve areas from Bath to Plymouth, offering free assessments and warranties on all installations. Our focus remains on improving lives through accessible, durable mobility solutions, backed by decades of combined industry expertise.
Services
Straight Stairlifts
Curved Stairlifts
Servicing
Repairs
Rental Options
Details
- Year established: 2007
Highlights and features
- Over 15 years of combined experience in stairlift installation and repair
- No-pressure sales policy with transparent pricing
- Emergency repair service available within hours
- Competitive pricing for new, reconditioned, and rental stairlifts
- Award-winning customer service with 49+ five-star reviews
Associations and certifications
- Handicare
What people say
Excellent service
Friendly staff
Prompt repairs
No-pressure sales
Life-changing solutions
Services
Straight Stairlifts
Straight stairlifts are designed for standard staircases with a direct, unobstructed path. We offer new and reconditioned models tailored to individual needs, ensuring smooth operation and safety. Our installations include free assessments, competitive pricing, and warranties, making accessibility affordable and hassle-free for homeowners in Somerset and beyond.
Curved Stairlifts
Curved stairlifts provide solutions for spiral or multi-angled staircases. We specialise in bespoke designs, including powered swivel seats and space-saving tracks. With rapid installation times and partnerships with manufacturers like Handicare, we deliver premium quality, ensuring seamless integration with complex staircase geometries across Devon and Dorset.
Stairlift Servicing
Regular servicing ensures stairlift reliability and longevity. Our engineers perform comprehensive checks on electrical systems, safety features, and mechanical components. Annual maintenance plans prevent breakdowns, with priority support for urgent repairs, guaranteeing uninterrupted mobility for clients in Wiltshire and surrounding regions.
Stairlift Repairs
We offer rapid response for stairlift malfunctions, including battery replacements and track adjustments. Most repairs are completed within hours, minimising disruption. Our team carries common spare parts, ensuring efficient solutions for urgent issues, from power failures to sensor obstructions, across all serviced areas.
Rental Stairlifts
Rental stairlifts provide short-term mobility solutions, ideal for post-surgery recovery or temporary needs. We offer flexible terms starting at 55/month, including installation, removal, and maintenance. This service ensures cost-effective access to high-quality lifts without long-term commitment, available across our operating regions.
People
Mark Sutton
Founder
Mark founded Suttons Stairlifts in 2007 after a negative personal experience with a national stairlift provider. He established the company on principles of honesty and customer care, later passing leadership to Max Spenn in 2022 while remaining involved in strategic oversight.
Max Spenn
Senior Engineer & Managing Director
Max joined Suttons Stairlifts in 2017 as senior engineer and assumed leadership in 2022. With technical expertise and a focus on service excellence, he has expanded the companys capabilities while maintaining its commitment to ethical, customer-first practices.
Questions
What types of stairlifts do you offer?
We provide straight, curved, new, reconditioned, and rental stairlifts tailored to individual needs, including custom solutions for complex staircases.
Do you offer emergency repair services?
Yes, we prioritise urgent repairs and aim to resolve issues within hours, ensuring minimal disruption to your mobility.
Are your stairlifts covered by a warranty?
All installations include a 12–24 month parts and labour warranty, with servicing plans to maintain optimal performance.
Can you service stairlifts in my area?
We operate across Somerset, Wiltshire, Dorset, and Devon, including Bath, Bristol, and Plymouth, with free local assessments.
How much do stairlifts cost?
Prices start at £1,895 for straight stairlifts, £4,500 for curved models, and £55/month for rentals, with no hidden fees.
What makes Suttons Stairlifts different?
We combine competitive pricing, no-pressure advice, rapid response times, and a 49+ five-star review record to prioritise customer trust and satisfaction.
