Welcome to Rutland House Veterinary Hospital, where we take pride in providing top-notch veterinary care to pets in St. Helens, Merseyside, and beyond. Our team of dedicated professionals has been serving the community for over 50 years, offering a wide range of services tailored to meet the unique needs of your beloved pets.
Our Mission
At Rutland House, we are committed to promoting the health and well-being of our clients' pets by treating them like one of our own. We believe in providing the highest quality of care, which is why we focus on developing close relationships with our clients and patients. Our mission is to use education and preventative medicine to reduce illness, and to support our clients during difficult times when their pets become ill.
Our Services
We offer a comprehensive range of veterinary services, including emergency care, hydrotherapy, K-Laser therapy, laparoscopic surgery, nurse consultations, and more. Our state-of-the-art facilities and experienced veterinary surgeons enable us to provide top-quality care for your pets. We also offer a range of services to make your life easier, including online prescription services, pet advice, and pet insurance.
Our Team
Our team of fully qualified veterinary and nursing staff are dedicated to providing the highest level of medical and surgical skills. We have a team of skilled professionals who are passionate about providing excellent care for your pets. We understand the importance of building trust with our clients, which is why we take the time to listen to your concerns and provide personalized advice and support.
Our Facilities
Our Veterinary Hospital and Referral Centre in St. Helens is equipped with the latest technology and facilities to provide the best possible care for your pets. We also have local branch surgeries for your convenience, with late night and weekend opening times to accommodate your busy lifestyle.
Why Choose Us
At Rutland House, we believe in providing exceptional care for your pets. Our appointments are 15 minutes as standard, which is 50% longer than other vets, to ensure you receive the best possible care and attention. We also have a strong commitment to animal welfare, which is why we do not condone the use of prong or electric collars.
Friendly and Professional Service
The reviews from this veterinary practice are overwhelmingly positive, with all reviewers except one giving a 5-star rating. The majority of reviewers praised the friendly and personable service they received, with many highlighting the vets' kindness and compassion towards their pets. The reception area was also complimented, with comments on its cleanliness and welcoming atmosphere.
Exceptional Care and Treatment
Several reviewers mentioned the excellent care and treatment their pets received, with one reviewer praising the vet's gentle and thorough examination of her puppies. Another reviewer appreciated the vet's willingness to explain diagnoses and treatments in a way that alleviated her concerns.
Personal Touch
The reviewers also appreciated the personal touch that the vets brought to their visits. Many mentioned that the vets made a fuss over their pets, and one reviewer even reported being amazed by a vet's exceptional skills in handling her high-strung cat.
Competitive Prices
One reviewer did express disappointment with the practice's pricing, feeling that the costs were higher than those of other vets. However, this was an isolated incident, and many reviewers had no issues with the prices they were charged.
Dissatisfaction with Website
One reviewer suggested that the practice's website could be improved by including more information about services and prices.
Concerns over Social Distancing
Another reviewer expressed frustration with the practice's social distancing measures, feeling that they were inconsistent and failed to prioritize their pet's needs.
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