Business Details
Emergency
services
Your Local GP Surgery in Burnley
Parkside Surgery is a dedicated healthcare provider serving the Burnley community. With a focus on comprehensive primary care, we offer a wide range of services including general consultations, chronic disease management, vaccinations, and urgent medical advice. Our team of experienced GPs and healthcare professionals utilise modern technology to streamline patient care through online triage systems, electronic prescriptions, and extended hours appointments. We prioritise accessibility with multiple surgery locations, home visit services for housebound patients, and integration with NHS digital platforms.Our practice maintains strong partnerships with local health services to ensure seamless referrals and coordinated care. Committed to continuous improvement, we adhere to rigorous quality standards monitored by the Care Quality Commission. Patients benefit from our structured approach to medication reviews, health education resources, and preventative care initiatives. We actively engage with patient feedback to enhance our services and maintain transparency through published policies and performance ratings.
Services
Appointments
Prescriptions
Home Visits
Vaccinations
Test Results
Health Advice
Highlights and features
- Experienced team of GPs and healthcare professionals
- Integrated online triage and NHS digital services
- Extended evening and weekend appointments available
- Home visit service for housebound patients
- CQC-registered quality assurance framework
Associations and certifications
- Care Quality Commission
Services
Online Patient Triage
Our online triage system enables patients to submit medical queries securely through digital platforms. This service handles requests for fit notes, test result inquiries, and symptom advice with responses typically provided within five working days. The system ensures efficient communication while maintaining patient confidentiality and clinical safety standards.
Home Visit Service
We provide home visits for genuinely housebound patients who cannot attend surgery appointments. Requests before 10am allow proper allocation of visiting GPs, with emergency visits available after this time. The service operates in conjunction with East Lancashire's Acute Visiting Service for comprehensive community healthcare provision.
Extended Hours Appointments
Evening and weekend appointments are available at St Peters Centre and Padiham Health Centre through the East Lancashire Federation of GPs. These extended hours sessions maintain continuity of care with full access to patient records and follow-up reporting to our practice team for coordinated healthcare management.
Electronic Prescription Service
The NHS Electronic Prescription Service allows patients to choose convenient collection points for medications. This system enables collection from preferred pharmacies while maintaining secure transmission of prescription details between healthcare providers and dispensing pharmacies, improving accessibility and reducing administrative burdens.
Chronic Disease Management
We provide structured care programmes for patients with long-term conditions including diabetes, hypertension, and chronic kidney disease. Regular reviews, home monitoring guidance, and specialist referrals ensure comprehensive management of chronic health issues within primary care settings.
Questions
How can I book an appointment?
Book appointments online via the NHS App, website, or by calling 01282 500666 during office hours.
What services are available outside normal hours?
Emergency care is available through NHS 111 out-of-hours service and local acute visiting services.
How do I order repeat prescriptions?
Use the NHS App, website, or submit written requests via our prescription box at the surgery.
Are home visits available?
Yes, for housebound patients with requests prioritised before 10am daily.
How can I access my medical records?
Request access through our reception or via your NHS online account for digital record viewing.
What should I do in a medical emergency?
Call 999 immediately for life-threatening emergencies or serious injuries requiring urgent care.
