Designing your identity, one stitch at a time.
At U Design Embroidery, we are a family-run business based near Cardiff, South Wales, dedicated to providing high-quality embroidered and printed clothing to a wide range of clients. With a strong focus on customer satisfaction, we pride ourselves on being one of South Wales's leading suppliers of customised clothing, specialising in schoolwear, corporate wear, teamwear, and leisurewear.
Our team of experienced professionals has a passion for delivering exceptional quality and attention to detail, ensuring that every item that leaves our workshop exceeds our customers' expectations. Whether it's a bespoke school uniform, a customised team kit, or a unique design for a special occasion, we have the expertise and resources to bring your vision to life.
Our Services
We offer a comprehensive range of services designed to cater to the diverse needs of our clients. Our embroidery and printing capabilities enable us to produce a vast array of customised clothing, including:
- Schoolwear: We provide bespoke school uniforms, including embroidered blazers, polo shirts, and sports kits, to schools across South Wales.
- Corporate wear: Our customised corporate clothing includes embroidered shirts, jackets, and hats, perfect for businesses looking to promote their brand.
- Teamwear: We supply customised team kits, including football, rugby, cricket, and hockey kits, to clubs and teams across the region.
- Leisurewear: Our range of customised leisurewear includes printed T-shirts, hoodies, and hats, ideal for hen parties, stag parties, or any other social occasion.
In addition to our customised clothing, we also offer a range of workwear and leisure clothing from leading brands, ensuring that our clients have access to a comprehensive range of products to suit their needs.
Why Choose Us
At U Design Embroidery, we understand the importance of quality, reliability, and customer service. That's why we offer:
- High-quality products: We use only the best materials and latest technology to ensure that every item meets our high standards.
- Competitive pricing: We strive to provide competitive pricing without compromising on quality.
- Fast turnaround times: We understand the importance of prompt delivery, which is why we offer fast turnaround times on all our orders.
- Expert advice: Our experienced team is always on hand to offer expert advice and guidance to ensure that you get the right product for your needs.
Price and Service Issues
Several reviewers have commented on the high prices charged by the shop. Paul Cochrane, rating the shop 1 star, mentions that the prices are "very expensive" but notes that this may be due to the lack of competition. Ffion Heydon also mentions that the prices are not justified and spends some time detailing a negative experience with the owner, Rhian.
Communication and Customer Service
Several reviewers have had issues with poor communication and customer service. Shannon Griffithis, rating the shop 3 stars, mentions that the shop's communication is poor, with promises not being kept. Tamzin Amber, also rating 1 star, mentions that orders take weeks to arrive and that staff are rude. Ffion Heydon goes into some detail about a particularly negative experience with the owner, Rhian, who was "appalling" in her attitude and communication.
Positive Experiences
However, many reviewers have had positive experiences with the shop. Dazzie Harris, Louise Griffiths, SuperBC, Colin Salter, Donna Ryan, Simon Holley, and Robert John all gave the shop 5-star ratings, with many mentioning the friendly and helpful staff. Stacy Reid, rating the shop 4 stars, mentioned that the local friendly service was a major plus.
Be the first to review U Design.
Write a Review