A Trusted Name in Durham for Over 70 Years
Pratts Taxis has been serving the people of Durham for over 70 years, providing reliable and efficient transportation throughout the city and beyond. As part of the Phoenix Taxis group, we have over 30 years of experience in the North East, offering a diverse fleet of vehicles and a commitment to sustainable transportation.
Point-to-Point Travel
- Get to your destination conveniently with our punctual and reliable taxi services.
- Choose from our diverse fleet of hybrid and electric vehicles, ensuring a comfortable and eco-friendly journey.
Business Accounts
- Manage travel expenses easily with our dedicated business account service.
- Enjoy competitive rates, flexible payment options, and customized reports.
- Maximize efficiency and productivity for your employees and clients.
24/7 Availability
- We operate 24 hours a day, 7 days a week, ensuring that you can get home safely after a night out or reach your early morning meeting on time.
Community and Sustainability
- As a responsible member of the community, Pratts Taxis is committed to reducing our environmental impact through our extensive fleet of hybrid and electric vehicles.
- We are proud to be part of the Phoenix Taxis group, the largest green taxi firm in the country.
Our History and Values
Pratts Taxis was founded in 1947 and has been serving Durham ever since. We take pride in providing our customers with a professional, courteous, and reliable transportation experience. Our values of safety, reliability, and sustainability guide everything we do.
Join Us on the Journey
With Pratts Taxis, you can expect:
- Courteous and knowledgeable drivers
- Modern and comfortable vehicles
- Efficient and responsive customer service
- Responsive and transparent billing options
- A commitment to environmental sustainability
Get a Quote or Book a Taxi Today!
Contact us today to request a quote for your transportation needs or book your next journey with Pratts Taxis. We look forward to serving you.
Negative Experiences
The reviews highlight several negative experiences. The first instance is of a driver being impatient and arriving at the wrong address. Another driver was rude and seemed to not want to pick up the job, leading to a feeling of being unnerved. A third instance involves a driver not knowing how to get to the destination and providing discriminatory comments towards Durham residents. The final negative experience is of a significantly higher fare than quoted, leading to a poor service rating.
Positive Experiences
On the other hand, most reviews are positive, praising the service, drivers, and value for money. Drivers are described as friendly, courteous, and professional, with some even receiving special mentions for their helpfulness and good conversation.
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